Pilar Mclemore

Reviews

Review of musescore

Great collection of scores ready to…

Great collection of scores ready to play back. As an older student I use musescore for practicing intensively.

5
Date of experience: May 30, 2025

Review of lyft

Refused to honor 50% Promo

Refused to honor 50% off Promo. I received a 50% off promotion for my next ride. I couldn't see the promo after 20 times trying to click the "claim offer" button. I thought maybe it would apply after the ride. It did not. I contacted customer service and after almost 30 minutes of showing evidence of the email, etc. the agent said no to giving me the offer. They would apply it to my next ride though. Makes no sense! You are acknowledging the offer but telling me you won't give it to me for the ride I took. Only in the future. Horrible company that knows nothing about service. I have been using Lyft for almost 10 years. Not any longer....

1
Date of experience: Dec 15, 2023

Review of jotform

Do not use this company. Horrible customer experience and lack of follow through!

I would not recommend Jotform to any legitimate business. Recently, I built a website and we drafted an agreement to be used on our website using Jotform. What a disappointing experience we have had with this company.Please look at what they are asking us to provide just to use a form on our website. It’s like I’m speaking to a robot about requests and follow up. I’m about to share my experience all over the internet.

1
Date of experience: Oct 08, 2024

Review of cengage

First Semester Using Cengage

This was my first semester using Cengage. The program came with excellent learning directions and if I had questions there was always a link that would present itself that had similar questions and answers. Cengage, I feel, did a great job!

5
Date of experience: Dec 10, 2021

Review of Bing

Reason why i give 1 star rating

I use bing for microsoft rewards but microsoft rewards does not work and i know bing give me so much help like AI Support but chrome is best so i leave bing and shift on google chrome

1
Date of experience: Jul 01, 2023

Review of avg

its never let me down has given my pc great suppurt

it does what it says on the tin !!

5
Date of experience: Jun 05, 2025

Review of amazon

I’ve been a loyal Amazon customer for a…

I’ve been a loyal Amazon customer for a long time, but my recent experience has left me extremely frustrated. I purchased an item as a birthday gift for $60, only to find that the price dropped to $40 just two days later. When I reached out to customer service, I was told that I couldn’t receive any kind of price adjustment and that my only option was to return the item for a full refund.This is incredibly disappointing, especially because I spent time selecting the right gift and ordered it early enough to avoid any issues with delivery. To have it drop in price so soon and not even be offered a small credit or goodwill gesture feels very unfair. I understand policies, but this lack of flexibility over such a small amount has really soured my experience.I’m going to have to return and re-buy the item, which is both time-consuming and inconvenient. This experience has made me reconsider shopping with Amazon for future purchases, as I expect more from a company I’ve trusted for years.

1
Date of experience: Apr 19, 2025

Review of amazon

RE: THEFT OF MONEY

I had money in my debit card and then noticed that there was £56 , £56, £56, and £18 taken from my account. This was from amazon.As you would, I contacted Amazon to discuss why they took money out my account. For 3 sun loungers. The funny thing is, I dont even have a garden. Funny that.So, this is where it starts. I raised the dispute with amazon, who ADMITTED, that they took the money from my account and they would put the money back in to my account.On my orders list it said about 3 sun loungers and another for £18. Amazon, actually removed them from my orders list , so they could not be seen. Very, very sly and disgraceful indeed.I was told this would be escalated to the fraud team, who said this would be reversed into the account the money , that it was taken out of! Did I see the return of the money, not a hope in hell, did I receive the cash into my account as I waited 4 days.I contacted amazon AGAIN, who said I need to take this up with my bank, when they clearly stated they took the money.Now, after another 5 times of phoning, they said they would escalate this to their fraud department. Now, they went on to say, that it was MY RESPONSIBILITY, to contact my bank due to the money that was withdrawn from my account.So, now I was getting emails saying I've to sort it out, when clearly it was someone else who took the money. The money on my bank account said that it was CLEARED, by amazon. And, that amazon have the money.So, now that amazon have taken responsibility and said in an email they would reverse the charges into my account.I waited.for the money going in, to which it never happened.I was so appalled with amazon I wanted to speak with their supervisor.VIRENDRA - who said he was a supervisor said over a recorded phone call " amazon have your money, but take it up with your bank " I asked for a transcript of the phone call and he diverted this conversation a severe amount of 7 times.After VIRENDRA admitted amazon had my money, he then went on to reverse the conversation and said he would get me a phone call from his manager, within 48 hours.It takes 48 to get a phone call - what an absolute joke.I asked on numerous times, for a transcript of the phone call, then VIRENDRA, kept saying take it up with your bank.Why, would he admit that amazon have my cash, then say on the RECORDED CALL, that I should take it up with my bank. So, I will wait the 48 hours , to get a phone call, to which I won't from his manager, as this has been said prior to the phone call.It's an absolute joke.I have been a premium member with amazon for a very very long time and to be treated like a 2nd class situation, was appalling.This money was for my MEDICATION, and I was worried, because now I have to go without medication, that I really, really need or my health will be deteriorated .They did not show any compassion, and said chase it up with your bank, once again, when.in.a recorded call, they said that they have my money. I wanted a transcript of the phone call and VIRENDRA, dismissed me about 7 or 8 times and was changing the conversation.I'm actually within my rights for a copy of the transcript, but he would not.say he would give me one and to wait yet another 7 times for an email, that I was entitled to.If someone says Amazon has my money then do I not have the right to have my money back and a transcript of the phone call???So, I shall await 48 hours for a phone call, that I won't receive. I will also get an email stating take it up.with.my bank, when they know I raised a dispute with my bank.VIRENDRA,kept saying , "give me a copy of your email ", which is private and confidential to myself.But, he was adimit that he wanted a copy of my banks email, that I had received from them. In fact I would even go as far as to say, he pressurised me to get a copy.This is all recorded in a phone call and I want a transcript of the phone call, to which I will highlight, that he said amazon have my money.Anyway, I will wait on a phone call within 48 hours lol, we shall see.The supervisor was very angry with me and kept pushing that amazon has my money, but to take it up with my bank. AMAZON - I WANT A TRANSCRIPT OF THAT PHONE CALL, SO I CAN TAKE FURTHER ACTION, WITH YOURSELVES.

1
Date of experience: Jun 19, 2025

Review of asus

Amazingly poor service!

ASUS has an excellent product portfolio. Therefore, it is unfortunate that post-sale service is so poor that it would be wise to refrain from buying their stuff.

And fortunately there are other - more serious - players in the market, offering equipment at least as good a quality.

We bought a motherboard, which after a time turned out to have a small but annoying defect. One of the contacts in the processor socket had it after a month's time to let go its grip on its pin causing ‘blue screens’. At first we thought the problem was caused by a defective processor. We had it changed at found out it was not. The computer was running fine, but only for about 3 weeks. Then the processor should be removed at reinstalled in its socket. When that was done, it was fine again - for 3 weeks!
In the long run this was too annoying and therefore it was fortunate that we still had full year’s warranty on the motherboard. We decided to make use of that.
Meanwhile the retailer from which we had bought the motherboard had closed his store. Therefore we turned ourselves directly to the Asus Company via their support team.
Unfortunately, the team was unable to take care of the matter. Instead the team referred us to the main European wholesaler – to the German firm ‘Devil’.
Unfortunately Devil could not help us either. Devil had a policy of never dealing with retail customers. They only dealt with resellers. They acknowledged our predicament, but the best advice Devil was able to give us was to try to persuade a random, but friendly and helpful retailer to overtake the responsibility from the closed retailer!
This advice was of course less than useful :-(
Well ... back to ASUS 'support team.
Too bad! Again we were referred to Devil. ASUS themselves could not do anything at all. It was VERY, VERY unfortunate for us that our retailer had ceased to exist, but we had to understand that this simply was a case of FORCE MAJEURE and hence it should be obvious that ASUS was chess mate and out of the game! The higher powers had spoken! ASUS’ sorrow was deep: 'Dear valued customer ASUS', this was really, really sad for us, but there was nothing, nothing ASUS could do to help us now!
Then followed a correspondence of about 10 to 15 mails each way. We tried hard to convince ASUS’ support team that it ought not to be our problem that one of their (!) dealers had turned the key. It was ASUS and not the retailer that had issued the guarantee on the motherboard.
ASUS Support Team – on their side - tried their best to convince us that it obviously could not help when our (!) distributor had ceased to exist.
Finally, finally we succeeded in getting a tiny breach in the team's barricade. For a reasonable fee (around 50 US $) ASUS would - exceptionally - open to the possibility that we could send the defective board for examination at ASUS Nordic in Sweden. However, the support was warning us: As the defect typically appeared approximately 3 weeks after the processor was inserted into the socket it was highly unlikely that the technicians would hold sufficient patience to observe the fault. Most likely the outcome of the inconvenience on our part would be that the defective board would be returned to us and that the 50 $ would be lost!

The ASUS support team was right. We had to give up. ASUS had won the battle.

And yet ... We, the Network Group, will obviously never buy products from ASUS again. And the sum dedicated to IT hardware on our budget is not small.
When we search the Internet for reviews on ASUS it is evident that we are not the only ones to think that ASUS support have much to be desired. These many others customers are not likely to buy from ASUS again either.
Moreover it might be possible that you - dear reader – when you read this story would consider other options and perhaps prefer to buy from other companies with better service.
SAMSUNG could be a case in point. This company quickly and efficiently repaired a defective monitor - purchased from the exact same dealer - without dodging at all.
The Network Group would of course prefer to buy their stuff.

Perhaps in the long run a better service would be a more profitable strategy for ASUS.
We hope so!

1
Date of experience: Apr 08, 2012

Review of asus

Amazingly poor service!

ASUS has an excellent product portfolio. Therefore, it is unfortunate that post-sale service is so poor that it would be wise to refrain from buying their stuff.

And fortunately there are other - more serious - players in the market, offering equipment at least as good a quality.

We bought a motherboard, which after a time turned out to have a small but annoying defect. One of the contacts in the processor socket had it after a month's time to let go its grip on its pin causing ‘blue screens’. At first we thought the problem was caused by a defective processor. We had it changed at found out it was not. The computer was running fine, but only for about 3 weeks. Then the processor should be removed at reinstalled in its socket. When that was done, it was fine again - for 3 weeks!
In the long run this was too annoying and therefore it was fortunate that we still had full year’s warranty on the motherboard. We decided to make use of that.
Meanwhile the retailer from which we had bought the motherboard had closed his store. Therefore we turned ourselves directly to the Asus Company via their support team.
Unfortunately, the team was unable to take care of the matter. Instead the team referred us to the main European wholesaler – to the German firm ‘Devil’.
Unfortunately Devil could not help us either. Devil had a policy of never dealing with retail customers. They only dealt with resellers. They acknowledged our predicament, but the best advice Devil was able to give us was to try to persuade a random, but friendly and helpful retailer to overtake the responsibility from the closed retailer!
This advice was of course less than useful :-(
Well ... back to ASUS 'support team.
Too bad! Again we were referred to Devil. ASUS themselves could not do anything at all. It was VERY, VERY unfortunate for us that our retailer had ceased to exist, but we had to understand that this simply was a case of FORCE MAJEURE and hence it should be obvious that ASUS was chess mate and out of the game! The higher powers had spoken! ASUS’ sorrow was deep: 'Dear valued customer ASUS', this was really, really sad for us, but there was nothing, nothing ASUS could do to help us now!
Then followed a correspondence of about 10 to 15 mails each way. We tried hard to convince ASUS’ support team that it ought not to be our problem that one of their (!) dealers had turned the key. It was ASUS and not the retailer that had issued the guarantee on the motherboard.
ASUS Support Team – on their side - tried their best to convince us that it obviously could not help when our (!) distributor had ceased to exist.
Finally, finally we succeeded in getting a tiny breach in the team's barricade. For a reasonable fee (around 50 US $) ASUS would - exceptionally - open to the possibility that we could send the defective board for examination at ASUS Nordic in Sweden. However, the support was warning us: As the defect typically appeared approximately 3 weeks after the processor was inserted into the socket it was highly unlikely that the technicians would hold sufficient patience to observe the fault. Most likely the outcome of the inconvenience on our part would be that the defective board would be returned to us and that the 50 $ would be lost!

The ASUS support team was right. We had to give up. ASUS had won the battle.

And yet ... We, the Network Group, will obviously never buy products from ASUS again. And the sum dedicated to IT hardware on our budget is not small.
When we search the Internet for reviews on ASUS it is evident that we are not the only ones to think that ASUS support have much to be desired. These many others customers are not likely to buy from ASUS again either.
Moreover it might be possible that you - dear reader – when you read this story would consider other options and perhaps prefer to buy from other companies with better service.
SAMSUNG could be a case in point. This company quickly and efficiently repaired a defective monitor - purchased from the exact same dealer - without dodging at all.
The Network Group would of course prefer to buy their stuff.

Perhaps in the long run a better service would be a more profitable strategy for ASUS.
We hope so!

1
Date of experience: Apr 08, 2012

Review of whatismyipaddress

Super concise wording

Super concise wording. Ability to explain such a complex, technical field so that a layperson like me actually gets it. At least enough to take care of security measures and installations for the various devices of my family/household. Very appreciative! The 5 college grads in our IT at work only confused me more and lost time and patience. You are 'trés' skilled!! Thanks, mwa

5
Date of experience: Aug 16, 2017

Review of waze

Useless at identifying current problems…

Useless at identifying current problems and navigating for alternatives impossible. Just use Googlemaps or RAC - both much more accurate and user friendly.

1
Date of experience: Jul 30, 2021

Review of adobe

Cheating customers & creators a like.

They backstab their customers and contributors.See the other negative reviews here?Do not buy anything from their stockBetter to use Pond5 or Videohive.How do the people that work for these companies sleep at night??

1
Date of experience: May 20, 2022

Review of mailerlite

Maria is the best customer support ever.

No Body

5
Date of experience: Oct 10, 2024

Review of lg

LG washing machine top load inverter…

LG washing machine top load inverter direct drive with agitator is horrible at getting clothes clean. We’ve own one now for 5 months and tried everything from pre-soaking to changing detergents And nothing clothes with minor dirt showing comes out with dirt still showing even used shout it out which has worked great with past machine until it broke after many years of great service, should’ve stay with that brand. Stay away from LG washing machines or you’ll be sorry!

1
Date of experience: Oct 18, 2021

Review of justgiving

Just giving

Just giving, help me raise money for my chosen charity and was there all the way with me . Made it so easy for me , would highly recommend.

5
Date of experience: May 04, 2024

Review of issuu

The increase in cost for us in New…

The ISSUU increased cost for us in New Zealand went up by three times from what we were paying. We are a bi-monthly magazine. We were paying $120.00 NZL per month; the cost has gone up to $450.00 NZL per month.

1
Date of experience: Oct 29, 2024

Review of fedex

My regular Fedex delivery guys during…

My regular Fedex delivery guys during the week are great, can't complain about them but this review is about the weekend person that doesn't attempt delivery but says they actually do. I was home all day as I normally am because of a broken foot. But my major complaint is with the manager Cory #795272 that I spoke with. Get this, he told me that the delivery person doesn't have to attempt delivery at all if you live in an apartment building because they don't have to use a directory to buzz in. It's not a part of their job description. My name was right on the parcel, how do the full time delivery people manage to buzz in but they couldn't?He said I had to go and pick up the heavy cabinet at the location the delivery driver had dropped it off at. I have a broken foot and he said that I would have to find someone to pick it up for me. I swear to god, speaking to this manager was like talking to someone from the twighlight zone! Nothing he said made sense. He could care less, a seat warmer is what I call these types of folks, they don't do their jobs, just warm a seat and keep collecting their paycheques. I would fire this guy, pronto!

2
Date of experience: May 10, 2025

Review of themeforest

This and many other Themes are not updated in years.

This and many other Themes are not actively updated supported or updated in several years. This causes major problems when a problem arises with the Theme.

3
Date of experience: Mar 20, 2024

Review of Etsy

0 STARS

1 star is way too much for this horrible platform. My seller account got suspended (no reason mentioned) before I even listed a product, and now I'm supposedly permanently banned from selling on the platform - even if I create a new account! How does this make any sense? The best part is that I'm pretty sure the suspension came from the fact that I didn't provide a TAX ID in time - HOW IN THE WORLD DO THEY EXPECT SOMEONE STARTING THEIR LITTLE ONLINE SHOP TO HAVE A REGISTERED BUSINESS WITH A TAX ID?!?Absolute load of BS - stay away, unless you're a fully established business trying to expand your online reach.

1
Date of experience: Mar 28, 2025