I’ve been a loyal Amazon customer for a long time, but my recent experience has left me extremely frustrated. I purchased an item as a birthday gift for $60, only to find that the price dropped to $40 just two days later. When I reached out to customer service, I was told that I couldn’t receive any kind of price adjustment and that my only option was to return the item for a full refund.This is incredibly disappointing, especially because I spent time selecting the right gift and ordered it early enough to avoid any issues with delivery. To have it drop in price so soon and not even be offered a small credit or goodwill gesture feels very unfair. I understand policies, but this lack of flexibility over such a small amount has really soured my experience.I’m going to have to return and re-buy the item, which is both time-consuming and inconvenient. This experience has made me reconsider shopping with Amazon for future purchases, as I expect more from a company I’ve trusted for years.
