Refused to honor 50% off Promo. I received a 50% off promotion for my next ride. I couldn't see the promo after 20 times trying to click the "claim offer" button. I thought maybe it would apply after the ride. It did not. I contacted customer service and after almost 30 minutes of showing evidence of the email, etc. the agent said no to giving me the offer. They would apply it to my next ride though. Makes no sense! You are acknowledging the offer but telling me you won't give it to me for the ride I took. Only in the future. Horrible company that knows nothing about service. I have been using Lyft for almost 10 years. Not any longer....
