Jonas Cranford

Reviews

Review of msn

The comment site of MSN is screwball…

The comment site of MSN is screwball city, 9 out 10 times my comments don't meet there guidelines.. and there is nothing out of line in my comments or does it go against there policies!!??

1
Date of experience: Aug 30, 2021

Review of mailerlite

Super quick response and problem sorted

No Body

5
Date of experience: Jan 03, 2023

Review of mailerlite

I had a free account for years

I had a free account for years. When I tried to upgrade to the new platform, I lost access to my account and all data. Because I was on the free plan, Mailerlite will not address the issue even though they created the problem. (Multiple attempts were made to request assistance from Mailerlite.) I will be restarting my email list on another platform and downloading it weekly to prevent another provided from doing the same thing. We truly don't own our own data.

1
Date of experience: Jan 01, 2024

Review of investing

These people are disgusting degenerates…

These people are disgusting degenerates with no life and want to scam you! DO NOT TALK TO THEM!

1
Date of experience: Dec 04, 2023

Review of indiegogo

Bad experience with indiegogo

Bad experience with indiegogo. I become a backers on Komeet scooter project on november 2021. The campaign owner miss all the schedule delivery, trick us and runaway with our money. Most of backers emiled them with no response. And indiegogo do nothing about this issues. They let scammers making imaginary project to trick backers. Bad business for indiegogo. Poor you!

1
Date of experience: Apr 21, 2022

Review of bluehost

Serious problems from day one…

If I could go back in time and choose another service provider, then I would 100% do so.Within a week or so of setting up my (super simple!) page, I had to migrate DNSs to Cloudflare because Bluehost would not clear their own caches, and an old, cached version of the homepage kept appearing and could not be updated. I contacted support and they told me there was nothing they could do... "You need to optimize your page" was exactly what they said. I am talking about an index.html file that could not be updated. Load the new page.... there's no new page. (New browser, incognito browser, whatever.... still not updating.) They tried to convince me it was a cache issue on my end for a while, but when that obviously wasn't the issue, they just said "You need to optimize your page."So, I literally had to change my DNS provider right after setting up the page just to get the website to work! A week or so later, after I enabled 2FV for a few days and tried to remove it so that I and perhaps others could work on the website without constantly being asked for confirmation, it was impossible to disable. I went into account settings, disabled it, and nothing changed whatsoever.I contacted support. I was told:-it's disabled (it wasn't)-okay it's enabled, but it's only going to happen once (nope!)-it's happening because you're on a new device (I wasn't)-you can't remove it no matter what you say or doI canceled my autorenew immediately after this conversation. My website is not complicated. It's not a page with a bunch of traffic. I'm not running a business whose life depends on the efficiency and quality of the service. Thank. God.I can only imagine what life would be like for someone whose livelihood depended on good-quality web hosting.Update: UPDATE (Jun 27): After leaving this review, someone at BlueHost obviously addressed the problem and I stopped getting constant requests for 2FV everytime I wanted to log in. The good news lasted for about 2 weeks.Then it started again. For anyone reading this, here's the deal: if you use your Google account to log in to your website, you're going to be stuck in 2FV hell for eternity [or until you leave a 1-star review on TrustPilot]. I contacted support again about the issue and the conversation was deja vu. Some super-polite lady from India saying 'sorry' a lot who has no clue how to fix the problem, and is trained to give canned responses denying that a problem even exists. Want to see? Here are the highlights!:[from Fri, Jun 27 2025 - edited for brevity only, all (sic)]1:53 PMYou saidI want to know why 2fV was reenabled. I asked for it to be turned off. Only complained on TrustPilot FINALLY someone turned it off and now ... after two weeks of not having to deal with it, I logged in with my Google account one time, and apparently that triggered something—it is activated again, even though I never re-enabled it. I want it OFF.1:55 PMBusiness saidThe two factor authentication in the account is already turned iff.[I assured them that I'm still getting constant 2FV requests.]1:55 PMBusiness saidThe verification code you are getting before log in to the account is by the system by default. When the system detect any suspicious logins or found any new IP for the account log in, for the security purpose, the system will send an one time verification code to registered email address[I assured them and showed them that this too was also totally false.]1:58 PMBusiness saidPlease know thatm, system wonl't send the one time verification code always while login in. It will only sent When the system detect any suspicious logins or found any new IP for the account log in, for the security purpose, the system will send an one time verification code to registered email address[I assured them and showed them that this too was also totally false.]1:59 PMBusiness saidI'm sorry, sending verification code for the account log in cannot be disabled, ...SOUND FAMILIAR? TLDR: The customer support people do not know how to help. It's worse than dealing with AI. They will just make one false statement after another and the apologize a lot. I said it before and I will repeat: I am extremely grateful that I am not running a business whose livelihood depends on the competence and professionalism of BlueHost customer service.

1
Date of experience: May 31, 2025

Review of wayfair

Horrible Customer Service

I've been buying from Wayfair for years, their products are not the best but they are good for the price. I will no longer be buying from them due to their poor customer service and consideration. I purchased a rug that when received was too small. I started the return during the return window but then had a family emergency that resulted in travel and not returning home for some time. When I returned I went to complete the return only to find out I was a day late. I contacted customer service and they said someone would contact me within 5 business days. 1 month and multiple chats and phone calls later, they now can't do anything. I was not even asking for a full refund as I wanted to purchase the same rug in a bigger size. I was asking for credit and a return label to send them back the untouched rug. This is will be the last purchase I make from them.

1
Date of experience: May 04, 2024

Review of mercari

This company needs a major overhaul

Mercari is so shady and not transparent with their policies. They don't care about their buyers or sellers. Customer service is abysmal and it's impossible to talk to a real person, they just reply with a canned AI response.

1
Date of experience: Mar 27, 2024

Review of mercari

I cannot express how abysmal the…

I cannot express how abysmal the customer service is. I’d have a more professional response from a cockroach then who i’m interacting with right now. They banned my account because they think i’m transferring credits to myself, and it’s simply not true, they refuse to even give evidence. Then they wonder why every seller is moving to ebay.

1
Date of experience: Dec 17, 2024

Review of gopro

One of the worst delivery process which…

One of the worst delivery process which I have ever seen. I need to give rating as -5 if it there was an option. I have ordered my product on Sep 09 2021. till now it says shipping pending. When I reach the customer support on this. they say, they will check and come back to me each time. it never happened. I have ordered using express shipment paying additional 10 pounds as well. They have taken the product cost additional subscription cost from my account automatically. But product not delivered. Frustrated to wait so long for the express delivery. I never choose this in my life time.

1
Date of experience: Sep 21, 2021

Review of clover

I give 1 star because I cant give 0…

I give 1 star because I cant give 0 stars, be carefull with this company, I stopped working with them and paid everything, after 2 years the put me in collection and asking me for a payment I already did, I been with this for 2 years, every time they call me ask me for alot of paperwork and they said that I owe $700 dlls, I proof everything thing and now they get back with this, not happy about this.

1
Date of experience: Sep 12, 2024

Review of amazon

Don’t wast your time and money

Is behind ridiculous!!!!! Can’t have access to my account can’t change my number don’t have access to my account ….the customer service is horrible they give wrong instructions to customers honestly spent time review so horrible company is wasting of our time even worse then pound land .

1
Date of experience: Jul 02, 2025

Review of uniqlo

Useless representative, Useless Manager

Would've given the company 0 stars. Delays with my order for almost a week. Reached out to their support team. Representative Kaya was useless and offered to cancel my order when asked for compensation. Transfered to a manager Arlen, waste of time, offered me shipping refund even though the shipping was free on my order, and was like a puppet following company policies, but happy to give new customers £10 off. Its a shame as their clothing are great and you can't find much things in store. Will never use their online platform again.BE WARNED!

1
Date of experience: Sep 21, 2023

Review of tvmidtvest

Dårlig planlægning ved Skive Festival.

10.000 mennesker til fest og musik i Skive, utroligt mange frivillige som bruger mange timer på at støtte foreningslivet. Det man så ser er Henrik Stubkjær mange kilometer fra vores lokal område.Jeg har nok misforstået begrebet lokal TV , jeg har glædet mig til at se lidt fra en stor fest. Hvis det er lokal TV, så er der noget jeg har misforstået.

1
Date of experience: Jun 01, 2024

Review of iubenda

Free version too limited, but you only see it after investing time...

The idea is nice, however, I found very annoying the limitations they put to the free version.I could not even copy-paste the generated text. That should be clearly mentioned before investing any time in signing up and so on.

2
Date of experience: May 25, 2018

Review of bigcommerce

Great platform with absolutely horrible customer support in case of software issues on their part

The following is to express how DISAPPOINTED and FRUSTRATED my partner and I are with the customer support and service provided by BigCommerce for an issue THEY are responsible for. A couple weeks ago, my partner, who is a small company owner, decided to set up an account with BigCommerce. Problem is, there was a ‘’glitch’’ in their API making it so even if the USD$ currency was set up correctly on our part (as well as the Paypal one), the first few transactions were converted in CAD$, making us lose about 30% of the value of our first few sales because of the exchange rate. It took more than a dozen emails and phone calls before they even acknowledge the problem came from their system/API. Not to say that a few emails were left unresponded and ignored for more than a week (if not answered with ‘’canned’’ generic responses that were absolutely useless). My partner took the time to find where this ‘’glitch’’ came from, in the Bigcommerce system, and he wrote in detail the issue & solution to the ‘’escalated manager/product support engineer’’ who still blamed the situation on Paypal. After weeks of this nonsense, they still wouldn’t acknowledge the mistakes was theirs - when it was in fact a problem with their API system set up. But on our part, we still hadn’t got our money back, not even a deal from BigCommerce to apologize for the inconvenience. Even after all of this back and forth with them, my partner was still highly cooperative, being open to suggestions as to how BigCommerce could help us recoup these funds in the form of BigCommerce subscription credits in the value of the lost currency (approximately 30% of the 3 aforementioned orders' values). After a month this is the answer we were provided with by BigCommerce : ‘’...to be completely transparent, we cannot 100% confirm that this was a bug produced by us. We work diligently to resolve issues with software, however we do not offer a refund if those issues impact store functionality, but we are willing to compromise and offer this credit (of 29 USD$) as a gesture of good faith. Unfortunately, we do have bugs that come up in the platform and even cases where checkout might not work at all. In these cases, we do not refund everyone because of these problems but simply have our team address the issues as soon as our clients report them. ‘’BigCommerce is a multi billion dollar company that develops e-commerce software for businesses. A 29 USD$ credit offer is highly offensive for this kind of situation. You have one job : provided business with functional e-commerce system and where there is, fix the problems in your software so YOUR CLIENTS, US, BUSINESS OWNERS, continue to do business with you. I think it’s a pretty simple request. We know bugs and issues can happen with technology. What’s HIGHLY UNACCEPTABLE on your part is this unwillingness to cooperate and offer us and legitimate compensation to our actual loss. Which we’re pretty sure you can afford because it is far from being millions of dollars. We’ll make sure to share our experience with other business owners and potential clients so they know what to expect in case of future software issues.

3
Date of experience: Mar 08, 2018

Review of uber

Uber Thieves

Uber Thieves. We can call them thieves. I take an Uber every day to the bus shop as I go to work at 2:30. I pay anything between £10.6-£15.91, today it was £22.91. I called to complain, first person put phone down, second after 9 min told me it s within the price range. I’ve been doing this route since may 2024 and it’s the first time. The driver came late which I missed the bus. Am absolute disgrace

1
Date of experience: Apr 14, 2025

Review of studocu

That was extremely inspiring and a must…

That was extremely inspiring and a must know for parents and students! We should have more experts like Heba Chaya showcasing their expertise and helping our education community!

5
Date of experience: Feb 06, 2024

Review of redbubble

Very efficient and rapid

Very efficient and rapid! Wonderful!

5
Date of experience: Feb 22, 2024

Review of Microsoft

Micro soft annoying

When I accidentally got my pin wrong 7 times It made me put in my password and I don’t know my password. And I don’t have gmail/ email since I am on iPad

1
Date of experience: Mar 29, 2024