Review of tesla
I wanted to write this review to counter some of the negative press I’ve read which nearly put me off buying a Tesla, I’m very glad I didn’t allow this to influence my decisionI bought a used Tesla Model S from the Stockport branch in UK. It’s all done online until you collect the car. The buying process could be smoother online and calling works better than email. All the staff I spoke to on the phone were very helpful, pleasant and accurate with the information. Reading some very negative press on some forums I was nervous what the experience was going to be like and what the condition of the car was going to be as you don't see it (only pictures) until the day you collect, although you can refuse to take it on the day.Collection day was great, the staff were pleasant and gave me regular updates on the car being prepared and they left me alone with the car to go over it with no pressure to sign. The car was exactly as described and the staff were very helpful with my questions. They even sent out a full replacement cable next day am delivery when the one in the car I reported with an issue, no questions asked.The car, well it’s brilliant I still have a grin on my face after 2 weeks of collecting it, buying through Tesla I get a 4 year warranty and the remaining 8 year warranty on the battery and drive, something I wasn’t offered via non Tesla dealers the best I could get was 12 months. Also Tesla partner with Direct Line on car insurance and it was by far the cheapest.Would I recommend Tesla and in particular Tesla Stockport, unreservedly yes and ignore the negative press.
Review of royalcaribbean
Made a booking with royal Caribbean on "Wonder of the Seas", using a FCC. The Certificate clearly states Royal Caribbean Cruises Limited, Coupon Redemption.The booking was taken and the Certificate refs given.The final invoice showed no deductions had been made.3 weeks later, numerous telephone calls, emails and frustration, told that whilst the FCC was valid, it only applies to Celebrity Cruises.Although telephone calls are recorded the "customer Service team" have made no attempts to review and resolve.Sailed with both Royal Caribbean and Celebrity Cruises numerous times (at least twice annually for the last 7or 8 years.Great ships, Absolutely terrible service.When Cruise line want to recover from the problems of Covid customer service should be first on the list.Flights booked and need to make final payment.No UK contact points. Very, very poor
Review of mindbodyonline
Review of fedex
They keep trying to deliver items while Im at work, website keeps making me reset my password then saying my password is incorrect. Charged me customs/import fees on a piece of PPE which isnt supposed to be subject to import tax in Canada, on top of $70 in shipping. Absolute joke, avoid them if possible
Review of fedex
This is my first ever Trustpilot review, as I was compelled to write it thanks to my abysmal experience with Fedex customer support today. I don't even have the energy left to explain why or what happened, but believe me when I say I would never use this company again for anything.
Review of depositphotos
Review of 99designs
Review of teamviewer
Review of sage
Review of groupon
Review of foxnews
Review of costco
Review of printful
Review of linktr
Review of dreamhost
Review of barnesandnoble
Review of ancestry
Where are my dna results? I paid for them but everything I click says I need to pay more to see actual results or get into a limited trial while you collect credit info hoping I won't remember to cancel so you can charge me more. My wife and I are extremely disappointed. You also didn't use my first submission which would have been timely for our trip to my root country. You never said why (did you drop them?) but asked for a new submission.
Review of battle
Review of oculus
I purchased the original Rift a year or two ago, and I enjoyed it a lot but had issues with the tracking cameras as well as the way it sat on my head, making it near impossible to play comfortably for more than an hour. With the Rift S, setup and tracking is much easier, as well as the comfort level.
Review of Microsoft
So my Surface Pro 3 developed some problems. Screen suffered from some lighting bleed, the machine was badly overheating and it was running very slow.
After a short chat with their customer services I decided to send the machine in for a repair.
And this is when the trouble started!!!!!!!
Microsoft were not updating me on the status of my repair, their support staff could not tell me what was happening and on many occasions have given me false information. After complaining I received an email from UPS that the package was sent. Four days later I receive my machine back.
The machine I sent back was not inspected and, worst of all, it had a massive crack on the screen. Looking at the package it was obvious that the machine was badly packaged. It was sent in a padded enveloped and stuffed inside a weak box that had no protection.
It is very careless of them as not only did they not repair my machine they were now responsible for actually damaging it even more, rendering it completely useless.
So, I complained via email, via their chart function, via phone and it was leading nowhere. Their staff showed very bad attitude which was rather shocking.
Finally one of their chat support staff told me that within 24 hours someone will contact me with some resolution. Two hours later I received shipping labels and nothing else. I was not sure what was happening so I called their support line.
This member of staff called “Nathan” had no idea what was happening and was struggling to find me on their system. Some time later he does find me and when I asked him who sent the labels and when will I hear back from the escalation team regarding my issues.
He said he was not sure and that I should send me broken Surface back then. I asked about my complaint and he then said that because I received the shipping labels this was it. Everything has been resolved.
I then asked to speak to his manager and he then told me that his manager would not want to speak to me as this issue has been resolved. The man was very rude and at the end I had to stop the conversation.
So at the end of all this Microsoft has left me at the considerate loss and has demonstrated unacceptable customer service.
Going forward I will not be buying anything off these people again and will now sadly have to consider buying Apple products.
AVOID THEM
I will update this review as things happen.
Update - 24/11/2015
Today I confronted their chat reps about what their colleague told me the day before. Yesterday one of the chat support staff told me that someone will be in touch from the resolution team. He told me that within the 24 hours someone will contact me.
30 minutes later this rep admitted that previous rep made up the 24 hours claim. He told me that there was no way for them to know when this will be sorted out. So in essence they lied again.
Update - 27/11/2015
Yesterday I finally spoke to someone from Microsoft. A very polite man who promised to get back to me today, after he looks into the case. At around 2 in the morning I received an email from Microsoft telling me that they are posting me my SP3 machine back. The email list the same serial as my old SP3 so I guess that again they did nothing and are posting it back (probably this time with the whole screen cracked).
I am now waiting for a call back from Microsoft. Will update this review again in few days.
