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Tesla Model S

I wanted to write this review to counter some of the negative press I’ve read which nearly put me off buying a Tesla, I’m very glad I didn’t allow this to influence my decisionI bought a used Tesla Model S from the Stockport branch in UK. It’s all done online until you collect the car. The buying process could be smoother online and calling works better than email. All the staff I spoke to on the phone were very helpful, pleasant and accurate with the information. Reading some very negative press on some forums I was nervous what the experience was going to be like and what the condition of the car was going to be as you don't see it (only pictures) until the day you collect, although you can refuse to take it on the day.Collection day was great, the staff were pleasant and gave me regular updates on the car being prepared and they left me alone with the car to go over it with no pressure to sign. The car was exactly as described and the staff were very helpful with my questions. They even sent out a full replacement cable next day am delivery when the one in the car I reported with an issue, no questions asked.The car, well it’s brilliant I still have a grin on my face after 2 weeks of collecting it, buying through Tesla I get a 4 year warranty and the remaining 8 year warranty on the battery and drive, something I wasn’t offered via non Tesla dealers the best I could get was 12 months. Also Tesla partner with Direct Line on car insurance and it was by far the cheapest.Would I recommend Tesla and in particular Tesla Stockport, unreservedly yes and ignore the negative press.

5
Date of experience: Aug 01, 2020