Francis Marks

Reviews

Review of expedia

How are they still in business!!

I'm actually gobsmacked Expedia is still in business their customer service is soooo bad.I contacted them about a safety issue after I war threatened by a staff member at a hotel.. it was plain to see all comms were hand balled to India, a disadvantaged person with no real grasp of the language we were conversing in, and not empowered to help. I've received countless emails that make zero sense, they've taken my money for bookings that didn't exist onsite, incorrect hotel names, and I've been promised hundreds of dollars of credits to 'make up for the inconvenience' none of which have ever showed up.The last straw was them seemingly being hacked (or deliberately passing on details?) by a scam service who had hundreds of their customers on an open email list.I hope they sort themselves out - I swear they were a reputable brand once!In the meantime, do yourself a favour and use booking.com instead :)

1
Date of experience: Apr 20, 2025

Review of Etsy

Scam stay away

Scam stay away! No customer service! Better throw the money away!!

1
Date of experience: Feb 19, 2025

Review of dreamstime

Said i could have a free trail

Said i could have a free trail. But it charged my card immediately

1
Date of experience: Oct 09, 2024

Review of depop

It's wasn't that bad I say

It's wasn't that bad I say, good second hand items.

4
Date of experience: Jan 22, 2025

Review of clover

We have been fortunate to work with Tim…

We have been fortunate to work with Tim as our Clover Specialist and his assistance has been invaluable. Time and time again, he has stepped in to address our queries and concerns with diligence and professionalism. No matter the complexity or number of questions we have, Tim has consistently proven himself capable of delivering clear, concise, and timely responses.His communication skills are exceptional, always ensuring we understand each process and are kept informed of progress. This level of transparency has truly set our minds at ease during various operations and transactions.Furthermore, his commitment to our company’s success is unmatched. He goes above and beyond to ensure tasks are completed effectively and efficiently. His dedication and thorough approach have not only resolved our immediate issues but have also helped us to streamline our operations for future success.Tim is not just a Clover Specialist to us, but a reliable partner who we can trust to get things done. His top-tier service is greatly appreciated and continues to make a significant impact on our business.We look forward to our continued partnership with Tim and highly recommend his services to any company in need of a dedicated, skilled, and dependable Clover Specialist.Rating: ★★★★★ (5/5)

5
Date of experience: Jun 01, 2023

Review of chatgpt

Utterly useless

Utterly useless, I could not rely on any answer I was given, most of answers were random nonsense, when I challenged answers the AI apologized and explained that I was right and it was wrong! I was paying £19.95 per month for this garbage. I canceled the sub, Apple refused me a refund.

1
Date of experience: Dec 02, 2024

Review of wpengine

Got through the configuration of DNS.

No Body

5
Date of experience: Jan 17, 2024

Review of uniqlo

DO NOT TRUST UNIQLO CUSTOMER SERVICE OR RETURNS

I'm not surprised to see others complaining about having to chase to get a refund for returns. I returned items within 5 days of ordering (all documented) and then had to chase them 20 days later when no refund or email concerning it was received. They have said they will now do a manual refund as I had exceeded the 15 day window—a blatant lie. Shocking. Very untrustworthy behaviour from a huge brand.Currently, still optimistic that I will get the refund in 3-5 days but I resent having to chase them and to have to check.

1
Date of experience: May 28, 2020

Review of microsoft

I hate it i hate it it's not a…

I hate it i hate it it's not a successful appSlack is like heaven and Teams is like hell

1
Date of experience: Dec 13, 2023

Review of pakke

I am very satisfied and it was really…

I am very satisfied and it was really fast on delivery. My family received the box on time and it was really door to door. Thanh you so much for good service

5
Date of experience: Dec 28, 2022

Review of gog

Website improvement & intriguing games

The landing page re-design was much needed and the site seems smoother. The filters helped me find some oddball yet interesting games that barely get any promotion. Now looking forward to more promotions with YouTubers

5
Date of experience: Jun 15, 2024

Review of freshbooks

It's easy to use and economical

It's easy to use and economical. I found the interface user friendly. Though my accountant uses Xero, I keep my personal records through Freshbooks. It's really helpful.

5
Date of experience: Apr 09, 2025

Review of envato

I'm one of the oldest users/customers…

I'm one of the oldest users/customers of the Envato business company. IMHO, It's a great place to get almost everything one may need to use digital marketing today.

5
Date of experience: Sep 27, 2023

Review of duolingo

More money for another upgrade.

What a con, why am I getting asked to upgrade Duolingo when I’ve already bought the full version or so I thought, how much money do these guys want, I’m cancelling after this I’m very disappointed.

2
Date of experience: Jan 03, 2025

Review of crocs

Very BAD customer service absolutely the…

Sh**customer service absolutely the worst .I ordered my kids first pair from their website about month ago maybe they quickly took the money but for them to send your order out takes an eternity I emailed them saying if they could change the size immediately after I made my order and they come up with their lame excuse once the order is made no changes can be made makes no sense whatsoever I never heard of this from any website .I decided to give them a try AGAIN I ordered two pairs from them today makes a week now they immediately take the cash out I emailed them the same instant I made my order because I noticed my apartment number was not included in my order no answer I tried the chat now option and I’m talking to Arlene C I told her about my issue mind you this was like two days later since my previous attempt to email them as well as let her know I never received a confirmation number at all I told her my problem she said I’m sorry once the order is made we can’t do nothing.then she offered I wait an additional 48 hours to contact crocs again and let them know again the same issue I was telling her that they would take care of letting the courier know and update them my apartment number I said okay I will contact you guys again in two days .two days later as in today July 14 I hit the chat now button and I’m talking to a Fredrick John S I let him know my issue that I have yet to receive the email that she promised me with the confirmation/and or tracking number and I don’t have An apartment number for my order he tells me oh your order was shipped already we can’t do nothing for you once you make the order it’s out of my hands you need to contact the courtier and try to let them know the problem your having I told him what the last girl told me he insisted nothing they can do for me that I had to go to the trouble of trying to contact the courier in hopes they can get my order delivered to me I said this is unbelievable I never met such bad service in my life he then proceeded to block me from being able to contact crocs again so decided to write this review to let you know crocs does not care at all they just want your money absolutely disgusting customer service after I receive my baby’s shoes (if I receive them)because now I gotta do all this extra stuff going out my way to hopefully receive a package makes no sense at all to send out a package that had absolutely no apartment number when it’s two different building with many apartments like I said they do not care and absolutely disrespectful people they have working for them that will feed you lies I will never order from crocs in my life and will let everyone know about both horrible experiences I have iv never in my life had a problem with a company usually they are fast to solve the problem not crocs make sure you don’t mess up your order in any way or it’s over for you .I have all the screenshots of both conversations with these people if anyone thinks I’m bs right now .

1
Date of experience: Jul 14, 2023

Review of amazon

Item missing

I ordered 2 items from this company. They sent me a message saying that the items were damaged in transit and would be 2 days late arriving. When the order was delivered only one of the items arrived. I asked where the 2nd item was and received no messages from them. Silence prevails. Won't be using them again.

1
Date of experience: Jul 19, 2024

Review of zoom

Zoom Doesn't Sync to iCal. too many layers

The "new" zoom has many layers. They no longer sync to my ical. Layers of stuff I don;t need or want and cannot disable. 10% of the time the time I have for the zoom is different than on the calendar list. Last week I had sessions scheduled at 8am 9 am 10am. and they all showed up on the calendar at 8am but the sessions were scheduled at the real times. The meeting recap is always blank. Zoom, can you provide support for me? NO, I am not a big business use. I cannot delete old sessions. This is the 21st century!!! NO SUPPORT.

1
Date of experience: Jun 08, 2025

Review of webflow

Our Agency began using Webflow this year...

Our Agency Entropic Digital began to use Webflow at the start of the year, and we have found it to be an incredibly powerful too with a lot of granular control. We love the ability to integrate a lot straight out of the box with things like Spline and User accounts. Though there is not a huge range of plugins, it is a force to be reckoned with. Excited to see the platforms future development!!Pros: Clean interface, granular control, regular updates, great learning resources with a tidy interface for them (though some are out of date now), great integration of basic functionality needed for more complex websites to a point. Cons: The pricing and understanding the right plan could be rather confusing for some, with expensive hosting. The lack of plugins may be an issue for some. Lacks some features that are common on other platforms. Learning curve is high for beginners.

4
Date of experience: Feb 29, 2024

Review of klarna

Quick and easy

No Body

5
Date of experience: Apr 18, 2025

Review of hubspot

VERY Expensive, Inflexible Platform

VERY expensive platform that gets more so every year. Cumbersome integrations with critical systems like Salesforce, and a reporting module that is less than useful. Wish we'd stayed with Eloqua.

2
Date of experience: Oct 19, 2023