Review of getresponse
All I wanted to was to download my contacts, but the process simply doesn't work on laptop. I asked for help via chat and support basically couldn't help. They signposted me mini video of the process & didn't get it doesn't work on laptop. They couldn't signpost me to where the files where stored on their system. Useless. I wont renew. Frankly there are better other providers
Review of emirates
Review of ea
Review of co
Review of co
Review of academia
I have been a Premium Member of academia.edu since at least 2016. During the first five years (2016 to 2020), I have been charged each year (June to June) the sum of EUR 99. For 2021, 2022, 2023, the invoice was EUR 118 (which means an ''acceptable" increase of 20 %). But for renewal starting June 2024, academia.edu increases my bill by more than 100 % and ask me to pay some EUR 238, i.e. the double of the price I have paid for the previous 3 years. I told them this was not fair, not reasonable, not justified : I explained I won't pay for it and I will delete my account as well on June 30th, 2024. Their reply was as poor as possible and a bit "tongue in cheel".Now, as I am no more a Premium Member, they offer me to become one on the home page of my account at a price 50 % off !!! What sort of strategy is that, if any ?
Review of macromedia
I am personally sick and tired of Adobe, like 95% of people using editing software. They are literally price gauging their customers, which is why I've switched over to Affinity (several of my friends suggested I should, so I did). Subscription based models are ONLY ok when done like Wondershare Filmora, where each year they release a new version with enhanced and/or different features. So, you only pay once for the edition you want until you decide that you need a new edition - which could be every year if you deemed it necessary, OR if you can't afford it every year, you can always stick with your current version for the time being. Adobe could learn A LOT from Affinity and companies like Wondershare.If for whatever reason you decide to use their forum, refrain from doing so at all cost. Adobe's forum is filled with "fanboys" who blindly defend the product trying to make you sound like a lunatic for pointing out the flaws of their pricing system. This leads me to wonder if they are posted by employees posing as customers. When someone says something like, "Oh, I love Adobe products, but hey if YOU can't pay ~91$ a month, well don't buy a sub then!". The level of delusion of those people is the reason products like Affinity exist for a fraction of the cost.
Review of flipkart
Review of creativemarket
Review of zillow
Zillow seriously invaded my privacy and won’t take responsibility for it! I sent a private email to a friend unassociated with Zillow. Somehow it ended up in a string of messages with my Zillow messages. They will not take any responsibility for it and say I accidentally cc’d the Zillow person - this does not correspond with the email I sent!!! They take forever to return messages and keep going in the same circle.
Review of wish
Review of thomann
Review of Spotify
Review of samsung
Wow! I've been a customer for so long and never knew Samsung has a low rating in Trust Pilot. I never had any issue wherein I needed to call their customer service team and the issue needed to be escalated to their service center. My washing machine is only 3 months old, and it's now having a problem. The machine can turn on but is stuck on Quick Wash Mode. I'm not able to change the cycle or start a load. All the buttons are unresponsive on the dashboard. I am receiving an AC6 error that is not connected to Wi-Fi or the SmartThings app. This issue was reported on August 29th, and Samsung told me it was a known issue.I was provided troubleshooting steps from both Samsung and the service center on multiple occasions during that week to do a firmware update/hardware reset. I have told them many times the steps do not work, and the issue persists. Samsung should have validated this with the service center and told them to contact me to schedule an appointment for a technician to come out and look into this. The appointment was scheduled for the following week (2nd week), and I received a confirmation email from the service center for the appointment and date. The agent from the service center mentioned the technician would call me around 10 am that day to provide a 2 hours window before arrival. No call. I called the service center on the status, and they told me the appointment was canceled without notifying me. Then, they told me to try the troubleshooting steps AGAIN and call Samsung for further assistance since they didn't receive any communication from Samsung to proceed with the service. Once again, I contacted Samsung by phone and SMS support, and they told me they left a note on my ticket to let the service center know to contact me in 2 business days for an appointment. Then finally, I had one agent telling me the service center placed an order for the parts to fix my washer, and it's available and ready to be shipped within 3-5 business days. No appointment schedule and nothing was communicated to me about a part being ordered. No technician came by to run any diagnostic, so how do they know what parts to order? They tried to convince me to wait for the part to be delivered to my house or the service center to receive the service. (They have no idea where the part will be delivered. It sounds so ridiculous to me. But I didn't question it and agreed). The next day I thought it would be a good idea to contact them to request a tracking number so that I could track the parts. Long behold for bad news, the parts are now back-ordered. So I guess I won't have a working washing machine... who knows how much longer... I invested time going back and forth with Samsung and the service center. Now I am budgeting money to wash my clothes at the washateria. If I didn't have to contact Samsung every single day just to explain to them that the troubleshooting steps have been done and it's not working for the past 3 weeks, they can stop delaying my issue and escalated it to the service center by the first week I reported; I'm sure the technician would've fixed my issue or figured the parts needed to be ordered before it was "back-ordered." And if I didn't contact them, I wouldn't know any of these details unless I asked. I am so dissatisfied and disappointed with how Samsung handled this matter. After re-explaining myself over and over again, one SMS agent decided to create a new ticket for a "case management team" to contact me within 3-5 business days, or I could also expedite my waiting time by contacting the support team by phone and request to be transferred to the dedicated team to "further validate my concern for potential exchange/refund." I contacted them by phone, and they told me they would need to schedule a callback within 24-48 hours. All they can tell me is to wait. I've been very patient and try hard not to request to speak with a manager, but sometimes to get something done - it's the only way to do it. But even then, I haven't been contacted by the "dedicated team." And I doubt that I will be. So leaving a review, filing a BBB complaint, and posting my experience on their social media account is the only way to see if Samsung overlooked this situation. Or if they care about their customers and possibly reach out to rectify this. I guess I'll have to wait again to see what happens next.
Review of samsung
I ordered a washer and dryer on 9/25/23 and was told delivery would be on 10/7/23. Delivery was cancelled as items never shipped to delivery warehouse. I called on 10/9/23 and was told tocancel the order and reorder and that no one knew why the items didn’t ship as they were in stock. I spoke to a supervisor, Honey,who said I would get $200 of my order for the inconvenience. However it’s 3:26 on 10:10/23 and still no one can tell me when my items will ship. This is an awfully long time to go without a washer and dryer. I did a ton of research, these items had great reviews and I’m also receiving a rebate and government employee discount. I think they don’t want to give me the items because of the multiple discounts I’m getting. Such a huge disappointment. I wasgoing to buy a Samsung refrigerator too but not anymore. If I could give zero stars I would.
Review of lyft
Hired Black car from airport. Left purse with passports in seat. Contacted driver right away no response, contacted him 3 times and that was the limit. Asked Lyft to call driver and send message. They did not cooperate. Asked again after 72 hours (after as policy states they will step in after 72 hours). The agent dismissed me and told to keep trying to contact driver (even though I received the limit) and after driver responds I can text more. What an absolute A hole of a company. They could have mitigated damage and police involvement.
Review of IMDb
Review of dropbox
Has been working the same way for the past years without a hitch, but unfortunately also without any improvements - removeable drives still requires tweaking of the windows setup for no obvious reason. Really silly when it is doable - didn't this use to be a helpfull software?
Review of domain
Review of coinbase
Update: CB finally granted me full access back to my account. No explanation of what caused the supposed security trigger. First line support was worthless although they did finally provide me a method to contact a higher level of support when I requested. The fix took too long, but at least it was fixed properly. -end updateThis is in reference to case #22286581I have access to my account but CB has locked me out of ALL my assets. They will not allow me to link or send to any external wallets or bank accounts. This is in direct violation of the User Agreement which states that I both maintain full ownership of my assets and maintain the right to move those assets. I am not a heavy trader and have used the same bank account and wallets since account creation. All 2FA security is applied. There is absolutely no reason for my account to have been frozen.Customer support is useless. Multiple calls and they read the same idiotic script every time no matter what I explain. There is no actual concern or regard for the customer and they have no power to do anything at all. Truly a waste of time.
