Update: CB finally granted me full access back to my account. No explanation of what caused the supposed security trigger. First line support was worthless although they did finally provide me a method to contact a higher level of support when I requested. The fix took too long, but at least it was fixed properly. -end updateThis is in reference to case #22286581I have access to my account but CB has locked me out of ALL my assets. They will not allow me to link or send to any external wallets or bank accounts. This is in direct violation of the User Agreement which states that I both maintain full ownership of my assets and maintain the right to move those assets. I am not a heavy trader and have used the same bank account and wallets since account creation. All 2FA security is applied. There is absolutely no reason for my account to have been frozen.Customer support is useless. Multiple calls and they read the same idiotic script every time no matter what I explain. There is no actual concern or regard for the customer and they have no power to do anything at all. Truly a waste of time.
