Review of bedbathandbeyond
I ordered the Salinas L-Shaped Desk and Hutch on Jan. 4th, 2024. Purchase was well over $800 CA funds.Three weeks ago I received the first box out of a total of two boxes. I started to inquire about the delivery of my 2nd box on Jan. 26th, 2024, and I have been calling several times and speaking with a Bed, Bath & Beyond representative who only respond to me saying: “We’ve contacted the courier and we will get back to you in 2 business days”. Well it’s now way beyond 2 business days and apparently my 2nd box has been sitting in Buffalo at Customs according to the international tracking system link they sent me. I was even told by a representative that I was going to receive the 2nd box by no later than yesterday (Feb. 1st, 2024) so I organized people to come to my home to assemble it! Still not arrived!Not good enough Bed Bath & Beyond! You are responsible for the shipments deliveries!This is completely unacceptable.Are you a customer thinking of ordering from Bed, Bath & Beyond? I highly recommend you DON’T! Terrible…
Review of thriftbooks
Review of macys
Macys ignored my 2 written request to remove a late payment from my account from 3 years ago as a courtesy. This was the only late payment on my "entire credit report" and my balance on the card was $0.00. Since I received no response from Macy's at all. I filed a dispute through TransUnion and Macy's response was to add another late payment and lower my credit card limit without written notice. My credit score is 760 and my overall credit utilization is below 20%. Macy's seems intent on hurting not helping. I once preferred Macy's over other stores making a purchase a recently as yesterday. I have been shopping there with my family as a kid and as an adult for over 50 years. Macy's lost me as a customer. Taking my business elsewhere is easy. They may be heading down the same path as Sears. Closed the account.
Review of lenovo
I ordered a Thinkpad T490 for work purposes. Realized I preferred the X1 Carbon. I cancelled the order along with a mouse and a laptop bag I ordered. I was told I would get confirmation of cancellation within 48 hours... I did not. I realized that the laptop bag shipped, despite being cancelled. I contacted customer service and requested they officially cancel my order, I accept the $15 bag as a loss but simply don't want to spend $1000 and deal with the hassle of return... They confirm it was indeed cancelled and I shouldn't worry. This is just the beginning and I still at this point intended on using Lenovo. It continues... I see that the mouse (also cancelled) has shipped. I contact customer service again, this time it took about 6 hours to reach someone, thankfully I just left my browser open so it wasn't too bad but when I finally reached a customer service representative I was very clear about the previous cancellation promises and failures, the customer service rep confirmed the order was cancelled and encouraged me to be comfortable ordering the X1 Carbon instead. Despite having the rep confirm this in typing, and confirm the order has been cancelled, I decided to wait for an email confirmation as well before moving forward with another item. I didn't receive the confirmation within the expected 48 hours so at risk of being an annoying consumer I contacted them a third time. Naturally, the customer service rep informed me the order was not actually cancelled through some unknown error and was released to manufacturing. I was almost relieved how correct I was and I was grateful I didn't trust a word they had previously said. I told her to cancel it. She said she couldn't because it was at manufacturing which is madness. I recommended she call manufacturing and say don't send it, save the mail persons time, your time and my time, done. Anyways, not possible so I guess I'd have to return it for a full refund and go through the full process. (I've heard horror stories of the refund process so I can't wait for that.) I recorded everything, took copies of the text chat for future argument/litigation purposes and requested some sort of compensation for my time. At this point I had probably interacted with them for 6-7 hours (not full time obviously) but I had essentially received a PHD in lenovo services due to the amount of time I spent talking about this stupid error. I... and I assume i'm a lucky customer who stands up for themselves was offered $51 IF I decided to keep the laptop?! Bananas... Like 9$ an hour, and will still cost me more time, $1000 dollar charge as well that will likely never be refunded.Anyways, so despite confirming cancellation (which shouldn't be necessary) multiple times, and taking it upon myself to figure out their nonsensical process, I am still receiving the laptop. I look forward to the 9 months I'll have to wait for my credit card to be refunded. I may dispute the charge and seek minimal litigation due to the betrayal of consumer integrity I and many others have been subjected to. The biggest joke of it all is, they are good laptops. Thinkpads are reliable, it's just the company seems to be run by people who do not care about the consumer experience. Customer experience should be priority.Also... If you've read this far... I'm not a guy who complains. I've never written a negative review about anything, I legit felt it was my civic duty to let you all know prior to ordering anything. I was excited to get the product, now I'm done with the company. I was using this laptop as a test product, and if successful was going to procure 20-25 of them for business purposes. They lost a potential $30k account (which i'm sure they don't care... the stock holders should) now i'll likely go with another more expensive company that has an order and cancel button that actually works. It is weird, and at this point I'm not even sure if i'll receive the item.
Review of lenovo
My computer is 2.5 years old (just out of warranty), expensive top of the range, and the RAM is faulty so my computer randomly shuts down several times per day. Built in RAM that can't be changed or fixed - I must throw away the computer that cost me 800€. Lenovo doesn't have customer care beyond a useless chatbot. They won't respond to my questions and definitely won't accept any responsibility for their faulty equioment! I will NEVER again buy a Lenovo and I certainly recommend you not to do it!
Review of lenovo
Review of evernote
Review of dell
Dell customer service is easily the worst ive ever experienced. they use customer service agents who can barely speak english, so its hard to understand what they're saying to me. they also have super long wait times that can last over an hour. who wants to be on the phone waiting for support for that long?? i also bought a $4,000 laptop from them and the webcam doesnt even work. i have to get it serviced during this god awful pandemic. i hope dell gets bought out by a much superior company. do yourself a favor and buy from a competitor with PROVEN customer service.
Review of ulta
BEWARE: HORRIBLE CUSTOMER SERVICE!! This is the worst experience I have had dealing with a retail chain or any store. I placed an order on Ulta.com because I was interested in a Black Friday free gift with $60 purchase. I found enough items to purchase to get the gift and ended up getting three free gifts that were valued at $140. When I received my package, the wrong order was inside. I called customer service immediately and was told they could only reship the base items and not the free gifts. I explained that I only ordered the items to get the free gifts. I was offered a $15 gift card to make up for the $140 worth of free gifts. I declined and was told I would have to speak to a supervisor. I waited and waited and was finally told there were no supervisors available and one would call me back that night. Again, I waited but no call. I called back again. This time I was told that there were no supervisors available that time of night and one would call me back the next day. When I did not receive a call the next day, I called back again and was told no supervisors were available. I called back again and was told I would be called 24-48 hours from my first call. No one ever called. I then got an email from guest experiences to rank my service. Gave them a low ranking and received an email from a supervisor who basically said the same as the first representative. I finally called a fifth time (five days later) and requested a refund since I still did not have anything I ordered and no longer wanted it. I had to fight for the refund, read my legal rights to the representative, and threaten to just dispute the claim with AMEX before she agreed to refund my purchase. She was supposed to send me an email verifying the refund, but I never received it. I will never buy from Ulta.com again and would recommend you avoid it as well. If anything goes wrong with your order, even if it completely their fault, they will not follow-up to make it right.
Review of ulta
I was banned from purchasing online after submitting claims for missing items. I proved that items shipped were 6lbs less than what was supposed to be in the box. I have lots of points as a diamond member that I am not able to use now. Due to allergies, I am not able to get the vaccine and feel uncomfortable going to store. Many emails sent and phone calls to Customer support and Ulta upper management. They do not care about the customer and will accuse you of reselling their items. I explained in detail that this is not the case. Instead of investigating the issue why so many items are missing, they just block you. I now will purchase from Amazon, Sephora and SkinStore. Horrible customer service after being a loyal customer for years. After searching on the internet, I see there are many customers banned after claiming that items were missing or returning damaged items.
Review of LinkedIn
I’ve been using LinkedIn Ads for some time, but this recent experience has made me seriously reconsider. I launched a campaign with what I believed was a total budget of $150. Instead, due to what appears to be a flaw in the platform’s interface — where budget settings reset during edits — I was charged over $1,200.Despite being meticulous with our setup and noticing this issue before, LinkedIn refuses to take responsibility, citing their backend logs. No refund was offered, only a $150 ad credit. I explained that this wasn’t a simple oversight, but a recurring technical issue that can lead to massive overspending — particularly damaging for small businesses.Support was polite but ultimately unhelpful. There's no real safeguard in place to prevent these kinds of errors, and the burden is entirely on advertisers to catch glitches that the platform should be preventing.Very disappointed. I urge others to double-check their campaigns repeatedly and take screenshots — not something you should have to do on a professional ad platform.
Review of YouTube
I found 3 months of a recurring charge that is not related to my YouTube account. For over three months and 43 separate discussions via email, they are still unable to figure out what it is for and how to get the 3 charges reversed. I have a theory that they are hoping I will tire out and not follow up with requests. Lol - when I receive an email notice from my service rep that they are still appreciating my patience as they are looking into it, I have been sending back a reply saying thank you. My customer service rep just emailed me to not respond to her as if I do, the service request will be automatically cancelled! Lol.
