I’ve been using LinkedIn Ads for some time, but this recent experience has made me seriously reconsider. I launched a campaign with what I believed was a total budget of $150. Instead, due to what appears to be a flaw in the platform’s interface — where budget settings reset during edits — I was charged over $1,200.Despite being meticulous with our setup and noticing this issue before, LinkedIn refuses to take responsibility, citing their backend logs. No refund was offered, only a $150 ad credit. I explained that this wasn’t a simple oversight, but a recurring technical issue that can lead to massive overspending — particularly damaging for small businesses.Support was polite but ultimately unhelpful. There's no real safeguard in place to prevent these kinds of errors, and the burden is entirely on advertisers to catch glitches that the platform should be preventing.Very disappointed. I urge others to double-check their campaigns repeatedly and take screenshots — not something you should have to do on a professional ad platform.
