Dell customer service is easily the worst ive ever experienced. they use customer service agents who can barely speak english, so its hard to understand what they're saying to me. they also have super long wait times that can last over an hour. who wants to be on the phone waiting for support for that long?? i also bought a $4,000 laptop from them and the webcam doesnt even work. i have to get it serviced during this god awful pandemic. i hope dell gets bought out by a much superior company. do yourself a favor and buy from a competitor with PROVEN customer service.
