Alana Cao

Reviews

Review of issuu

Very easy to work with

Very easy to work with - entry-level knowledge got me success the first try

5
Date of experience: Apr 13, 2024

Review of hulu

There's always an issue with…

There's always an issue with connection., You have to back out and start all over again. Time and time again when you watch something important !!!!

1
Date of experience: Sep 09, 2023

Review of xe

Always easy to navigate and a speedy…

Always easy to navigate and a speedy transfer.

5
Date of experience: Jun 12, 2025

Review of teepublic

Flawless

Appealing design, great quality and looks awesome! Flawless!

5
Date of experience: May 09, 2025

Review of groupon

Got the job done

I gave it 5 stars what more do you want from me?

5
Date of experience: Jun 24, 2025

Review of gopro

I purchased a gopro with one year free…

I purchased a gopro with one year free subscription which was offered at a time but I am still awaiting for gopro to activate my subscription after 13 months. Since May, they haven't replied back to me regarding my further follow-up.

1
Date of experience: Apr 03, 2022

Review of foxnews

Disgusting!

No Body

1
Date of experience: Jul 23, 2020

Review of expedia

no support

I have done few bookings and every time i am applying for support it is a disaster. one waits for too long and Last booking was just crazy - they failed to give contacts of rental company and charged 100 percent claiming that I did not have valid docs, plus rental company was pushing to sell additional insurance and staff, but we did not need it. In the end we did not get car, were charged for rental, paid for taxis and lost crazy amount of time in useless chats

1
Date of experience: Apr 22, 2025

Review of clover

The worst phone support I've ever dealt…

The worst phone support I've ever dealt withI am trying to remove access to a cancelled account on the Clover Dashboard, and I was transferred TEN TIMES to various people, all of whom were useless. I still have not resolved the problem.

1
Date of experience: Jun 05, 2025

Review of squareup

Square payment is the best service

No Body

5
Date of experience: Jul 29, 2024

Review of printful

my experience is great

No Body

5
Date of experience: Jun 02, 2025

Review of playstation

Decade long victim to refusal to refund auto renewals and double charges? Truly a black Friday gift

I have been a customer with this company for over a decade and they had absolutely no concern or even apology for what they were doing. They would say things like we're sorry this didn't turn out the way you wanted it to. I contacted them For a refund within their 14 day every time in the chat I was either cut off by them, the chat was not open or it had nearly 400 people waiting. When I phoned them multiple times they had a list so long that my phone's battery would not last that long or the call would drop and so I called them from landlines and the list was still so long that they took my number and said they would call me back and they never did- 2 or 3 times that happened. So I contacted them through PayPal to get the charge reversed and they refused to do it. PayPal said that it was an authorized charge. Finally when I did get through to them they only give you 2 weeks. I spent several days trying to reach them several different ways PayPal was actually my last-ditch effort just to get something on record within their time frame of 2 week refunds. I thought that it would be documented and I had screenshots that I contacted their chat. When I finally got through to playstation it was outside of the time frame. I had all this documentation which they had no interest in seeing and they just kept saying no you're outside the 2 weeks while refusing to address any of the documentation that I had or even reference concerns about double changes at all. I had to request to speak to a manager 3 times before customer service would even pass me on and it took in total about an hour and a half on chat with them. Then finally the manager said that there are no refunds on auto renewals no matter that I had proof that I contacted them the very day the charge went through. I asked him for a copy of the chat and he said that he couldn't give me one but I would have an option to save it when I left the chat - of course there was no option - I did save screenshots. The worst thing is that my child was getting a gift card every year at Christmas so he could have a playstation account and they automatically turn on auto renewal I know that I turned it off at some point but they're saying even if it got accidentally turned back on or somehow it got turned back on with no explanation that it didn't matter they would not give a refund even though they could see that no hours were being used. They tell you that they can see how many hours you have used but they will not tell you that information and they refused to give the dates to me of when the gift charge gift cards were charged and when my credit card was charged because I was concerned that I had paid twice over for the same plus account. So even if you're already signed up with a gift card and you have a plus account ... I was asking them if I was still getting charged separately by this auto renewal and they refused to give me the dates. The replies they gave me completely dodged the issues that I was bringing up and they wouldn't directly address them and they refused to refund my money at all in any case. I really hope that there is another company out there that is more honest. You know we use steam and they can also be really hard to contact and take a long time to try and get a refund. I can't remember exactly what the issue is but I think that we had paid for a game twice or something I really don't know but there was a lot of explaining to do and I had to ask them to look back at the paperburke I had a request at about several different times via email and eventually they did refund the charge but it was very difficult to get. Honestly it didn't make me feel very good about being their customer the only consolation there is that if something has happened at least you get to keep the games that you have purchased from their store no matter what and some of them can be downloaded on your computer. With these other gaming consoles after games just expire and you have to buy a whole new console plus then you have to rebuy the games that match that console and that is a robbery. If you have not signed up for this do not get into it no matter how much your child begs. There is almost always a workaround where you could buy a game on a computer and plug in a handheld gaming controller Sure it may get complicated at some point and you may have to install something like an emulator but you're putting investment into a computer that you will always get to keep and it won't be a console that keeps getting updated forcing you to buy the new console and the same game over to match it. They do not have customers -they have victims. They spend so much money on lawyers to keep the money that they have robbed from mainly children who are playing the games and their parents. The money that you give them goes directly to a lawyer pitted against you to write their customer service replies. SAVE YOURSELF - don't sign up!

1
Date of experience: Nov 08, 2023

Review of barnesandnoble

Awesome service

No Body

5
Date of experience: Apr 27, 2022

Review of xbox

Bought a series s not that long ago…

Bought a series s not that long ago (about a year) after owning a one s for years prior. Had no problems with the one s the entirety of its lifespan and expected better from the new gen. What was delivered was a steaming pile of shit that never works, doesn’t have a disk drive, always has connection problems and barely has any internal storage which is for some reason required for most games now even though it wasn’t a problem for the last console. Would throw this garbage away had it not costed me an arm and a leg

1
Date of experience: Nov 15, 2024

Review of co

The conservative party are down

The conservative party are down, might even be out, why, the behaviour of Michael Gove, Dominic Cummings Rishi Sunak and their follows, towards the resignation of Boris Johnson, is unforgivable treachery by so called loyal friends.Now the Spectator have employed Michael Gove as Editor, so you must agree with his actions, have you read Nadine Dorries Book The Plot, amazing, that can not be good for the magazine.

1
Date of experience: Oct 01, 2024

Review of repubblica

CUSTOMER SERVICE WON'T LET ME UNSUBSCRIBE

This place has THE WORST customer service I have EVER come across. It's an absolute joke.I subscribed to La Repubblica because I wanted to read one article. I have now tried unsubscribing since December 2021 without any luck or help from their useless customer service. But they keep taking money from me even though I have stated multiple times, that I wanted to unsubscribe.In order to unsubscribe they give you three options. 1: call customer service. I tried this multiple times, but my Italian isn't good enough to talk to them and no one in customer service speaks English. 2: write an e-mail. I tried this multiple times (in Italian thanks to google translate), but each time the e-mail just gets returned to me because of some error. I have tried sending e-mails to any other e-mail I could find related to Gedi or La Repubblica, where I explained why the provided options doesn't work. Each time they just tell me, that I have the three options even though I just told them, it doesn't work. 3: fax. I don't own or have access to a fax machine.Am I just supposed to keep paying for this until the day I die, because customer service is too useless to let me unsubscribe? It's a nightmare!!!

1
Date of experience: Jun 21, 2022

Review of redbubble

Quality of shirts and print disappointing...

Order fulfilled in good time and everything correct. However, overall the quality of the prints and the shirts in particular is not what it used to be. All the Lane Seven shirts at the neck have rolled in on themselves. I have other t-shirts from brands like T Fury that are nearly 15 years old and still going strong, these have failed after 5 washes. All the shirts are pretty thin cotton and of different brands, which is worrying. I live in Spain if that makes any difference.I tried to use the chat to talk to someone about it, but just get the AI bot. I'm less worried about getting a refund than asking for the quality of the shirts to be controlled better.Overall, pretty dissapointed with the quality of the merchandise and how easy it is to talk to a human being about the problem.

2
Date of experience: Mar 28, 2025

Review of Microsoft

Terrible company

Been trying to get help for a month. No help from live representative and they will not respond within 24 hours as promised. Absolute joke!

1
Date of experience: Oct 11, 2024

Review of mdr

Wenn Herr Henze kocht und Frau Menger…

Wenn Herr Henze kocht und Frau Menger moderiert, könnte ich ausrasten. Laufend Quatscht diese Dame dazwischen, kann die nicht einmal den Sabbel halten!

1
Date of experience: Feb 07, 2025

Review of gog

Great place for games!

Purchases are straightforward and the store is easy to browse. Very low amount of 'cruft'.

5
Date of experience: Jun 13, 2024