crypto

1.3
1.3 from 6.3K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

6.3K Reviews

5 Star
4%
4 Star
1%
3 Star
2%
2 Star
3%
1 Star
90%

Filtered Reviews

Filter Reviews

Review Time

Commissions are high without…

Commissions are high without explanation. There is no phone or live chat customer service. You write them an email and they take up to 12 hours to text you back. If you're not in the app when they message you, you are out of luck and have to wait another 6 hours for a response. There is no instant live chat like every other company has. They are in Singapore.

3
Date of experience: May 13, 2023
Commissions are high without…

Commissions are high without explanation. There is no phone or live chat customer service. You write them an email and they take up to 12 hours to text you back. If you're not in the app when they message you, you are out of luck and have to wait another 6 hours for a response. There is no instant live chat like every other company has. They are in Singapore.

3
Date of experience: May 13, 2023
Terrible company

Terrible company, poor customer service, had an issue withdrawing my balance, dealt with several people who kept saying that 'they understood where I was coming from' by pressing every button on the app i managed to discover that you can exchange your balNce for vouchers, 1 voucher worked and one didnt, told them to close my account and use my small balance to improve the customer service.They have zero interest in helping people

1
Date of experience: May 14, 2023
Terrible company

Terrible company, poor customer service, had an issue withdrawing my balance, dealt with several people who kept saying that 'they understood where I was coming from' by pressing every button on the app i managed to discover that you can exchange your balNce for vouchers, 1 voucher worked and one didnt, told them to close my account and use my small balance to improve the customer service.They have zero interest in helping people

1
Date of experience: May 14, 2023
Terrible company

Terrible company, poor customer service, had an issue withdrawing my balance, dealt with several people who kept saying that 'they understood where I was coming from' by pressing every button on the app i managed to discover that you can exchange your balNce for vouchers, 1 voucher worked and one didnt, told them to close my account and use my small balance to improve the customer service.They have zero interest in helping people

1
Date of experience: May 14, 2023
Terrible company

Terrible company, poor customer service, had an issue withdrawing my balance, dealt with several people who kept saying that 'they understood where I was coming from' by pressing every button on the app i managed to discover that you can exchange your balNce for vouchers, 1 voucher worked and one didnt, told them to close my account and use my small balance to improve the customer service.They have zero interest in helping people

1
Date of experience: May 14, 2023
HORRIBLY UNETHICAL

Easily let me add funds to my wallet. Won't let me withdraw. Customer support is terrible. How is this legal? This company should be sued and its owners should be put in jail.

1
Date of experience: May 16, 2023
HORRIBLY UNETHICAL

Easily let me add funds to my wallet. Won't let me withdraw. Customer support is terrible. How is this legal? This company should be sued and its owners should be put in jail.

1
Date of experience: May 16, 2023
HORRIBLY UNETHICAL

Easily let me add funds to my wallet. Won't let me withdraw. Customer support is terrible. How is this legal? This company should be sued and its owners should be put in jail.

1
Date of experience: May 16, 2023
HORRIBLY UNETHICAL

Easily let me add funds to my wallet. Won't let me withdraw. Customer support is terrible. How is this legal? This company should be sued and its owners should be put in jail.

1
Date of experience: May 16, 2023