Review of experian
Review of crunchyroll
Review of activecampaign
We just moved to AC, so we will see how it works out. So far, fairly good in terms of the platform not being buggy, the editor working pretty well, and the folks that work there have been nice. Only thing is after moving our sender reputation immediately dropped and our emails stopped getting as many opens. . . so not entirely sure what to do there. Tried to talk to support about it but it seems they think it's outside of their control? We moved from Mailchimp where we could never get in touch with support whatsoever so this is an upgrade.
Review of 99designs
Review of teamviewer
Review of rover
Review of google
Review of g
Review of expedia
A few issues. 1) I was charged $94 more than I should have been charged. When I was booking my flight it said the total I would be charged would be $239.99. After I booked, I checked with my bank and the total pending charge was $333.99.2) I used a flight credit of $360.98 to cover part of the cost of the booking. According to Expedia’s policy, you can cancel within 24 hours and receive a full refund. This is NOT the case. They instead will refund the entire flight as a CREDIT. I now have $700 in flight credit that I won’t use ever. I should have received the amount charged to my credit card, back to my credit card. Expedia is a deceptive and horrible company. I will never use their service ever again.
Review of Etsy
I am deeply disappointed with my experience on Etsy. Without clear explanation, all of my linked shops were suspended—including a brand-new shop that hadn’t even uploaded any products yet. The suspension notice was vague, leaving me uncertain about the exact reasons or how to resolve the issue. I’ve reached out for support, but the process has been slow and unhelpful, with little guidance on how to rectify the situation.As a dedicated seller, I value transparency and fairness, but Etsy’s handling of this situation has been frustrating and discouraging. The lack of clear communication and support for sellers, especially those trying to follow the rules, is unacceptable.
Review of edx
Review of bloomsbury
The high quality of their publications is only exceeded by their customer service. I discovered BP about a year or two ago, purchasing the Arden Shakespeare Series. (This is the only way to read Shakespeare.) I've purchased quite a few books from this company and I found their customer service to be friendly and helpful. Intellectually stimulating titles. Good prices (better than B&N.) I recommend this publisher for the avid reader.
Review of xero
I think Xero support is great. I have had issues with setting up payroll as a new user of the Payroll side and have to say the payroll and pension experts on the support time could not have been more helpful and friendly. They helped me resolve the teething trouble quickly. 10/10
Review of uniqlo
Review of ubisoft
Contacted Ubisoft after my son paid for rainbow six points on his PlayStation and they weren’t credited. After a long drawn out 6 day process of numerous messages and all sorts of back and forth where I was asked to provide all sorts, it finally got settled. It was an extremely archaic process and the customer service was absolutely dreadful. This company have really been going downhill now for years. It shows. Wouldn’t recommend them to anyone.
Review of Pinterest
Why have a social media and search platform if you're going to shadowban your top creator and business accounts, and then do nothing about it?There have been multiple instances this summer where Pinterest has rolled out poorly functioning updates to its algorithm and spam filters, which has resulted in many large, established business and creator accounts getting caught in their spam filters for no reason.As a result, their pins are no longer showing up in search results, and the traffic for these accounts has dropped drastically. For example, a business account that has been established on Pinterest for years went from having over 1M monthly impressions to 12,000 monthly impressions with no explanation. There are thousands of reports of this happening to long-time established accounts just in 2024 alone.The worst part, is that Pinterest refuses to acknowledge that there is a problem, and is not doing anything to fix it. Even after multiple help center complaints have been filed, they do not acknowledge that there is an issue.How is it that all other social media platforms continue to be improving, and Pinterest continues to get worse with each update?BOTTOM LINE:Business owners and creators: Invest your time and money in other platforms that are much more reliable. With Pinterest you will see all of your time, money and effort be destroyed in the blink of an eye and with no explanation.
Review of live
Review of fiverr
The seller on Fiverr handled it quickly and professionally. Communication was smooth, and they went the extra mile to make sure everything was perfect. The platform also made the entire process easy and efficient. I’m very satisfied and will definitely use Fiverr again!
Review of Fandom
Review of bigcommerce
We came from Shopify hoping to get a little bit more baked in from the start. Big mistake. Analytics, Shipping Polices, Theme Editing are all handled by third party integrations with two of those being an additional $50+ per month.Let me start off with the good. Some of the free templates seem a little nicer and more professional than Shopify however they are mostly uncustomizable without additional software with another monthly charge or going into the code. We also liked the way MSRP and Sale prices work and importing/exporting is handled much easier and I like the Products editing screen although some setting are hidden.Now for the bad. Again, templates allow some minor edits and appearance choice but are mostly non-editable. The footer is just a mirror of the main menu bar of which again is very limited however the footer is basically non-editable without going into the code or paying at least a $50 monthly fee for additional software for the rest of time as any edits made by the software erases if you stop paying. BigCommerce is touting a new template drop and drag feature they are rolling out and it is very bad. Also, support told me there was no way to move sections around after you created them and the only way was to delete and start from scratch. This is not true. More on that later.The first thing you'll see when you sign into the admin is the dashboard which is basically non-existent. Some minor specks of info and that's it. We also came to find out that BigCommerce does not consider an order placed until a payment is made so, if you authorize only and then charge at shipping, your sales figures for the day are basically useless. You have to to Google Analytics for the simplest snippet of useful metrics. The orders screen is a mess of accordion style views It doesn't show any fraud details or acquisition info. Checkout registration kicks the user back to the homepage and even the checkout fields are in a strange sequence.There was a hard pitch to get on the $1,500 enterprise plan and pay $3,000 to migrate data that we did ourselves in minutes. Sales is sales. It's understandable. The worst thing of all about BigCommerce is the 24/7 phone and chat support. It is 24/7 which is nice to have but no one knows anything except for one person that we have started asking for. Otherwise every answer is "I think", "I think", and usually wrong or just plain wrong right away. You can hear the reps clicking through the admin trying to find an answer that then ends up being incorrect as you find the solution or menu or feature on your own a day or two later and do not expect any guidance at all with anything theme related. BigCommerce kind of laughs at Shopify for being basic and needing add-on for simple things but those things are typically minor tweaks for a few dollars. With BigCommerce, you cannot even work well without several $50 integrations. Thanks for reading. I'm going back to try and make the homepage look like we want.
