ubisoft

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Dreadful customer service.

Contacted Ubisoft after my son paid for rainbow six points on his PlayStation and they weren’t credited. After a long drawn out 6 day process of numerous messages and all sorts of back and forth where I was asked to provide all sorts, it finally got settled. It was an extremely archaic process and the customer service was absolutely dreadful. This company have really been going downhill now for years. It shows. Wouldn’t recommend them to anyone.

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Date of experience: Jan 20, 2023