Tricia Xu

Reviews

Review of teamviewer

works every time

No Body

5
Date of experience: Jun 20, 2025

Review of mercari

Delivery Fee Scam

I sent a 14lb. Lego set to my buyer, and paid for a 19lb label to account for bubble wrap and the box itself. I paid $28.00 as suggested on Mercari website and Mercari came back and added a $314.00 overage shipping fee. I called FedEx and they confirmed that it cost $32.80. $3.00 difference to $300.00 is blatant theft. Stay away from this app.

1
Date of experience: Dec 17, 2023

Review of mailchimp

Mailchimp are online thieves

I uploaded a list of 14000 mails and after mailchimp charged me $135 to use it, they mention that 300 of them were outdated, so they suspended my list, with an explanation from the support team, I asked for a refund and they redirected me to the billing which never replied at all. So now I realized that mailchimp do not have ANY CUSTOMER CARE service or phone to reach any one. Even if you pay for the highest plan, they will not care about you as long as they already have your money.

1
Date of experience: Oct 27, 2018

Review of mailchimp

The price scales to too high numbers…

The price scales to too high numbers once you amass some contacts - also no good text marketing option.

3
Date of experience: Mar 30, 2021

Review of kobo

It's an excellent reader

It's an excellent reader, excellent screen, great interface, awesome online store, and it's really satisfying not to use A****n's stuff.

5
Date of experience: Apr 27, 2025

Review of intuit

Transfering data isn't really an option.

The Pricing is good, and the promise is great. However, they were unable to actually move my accounts from Xero in a manner that didn't include over 600 mistakes. They didn't own the mistake, they said it was an issue for the data switcher, which I couldn't contact. They also admitted that their online guidance for data switching isn't up-to-date and doesn't match their recommended guidance... how you should be aware of this, I don't know. Their conclusion was that everything would have to be manually switched. They wouldn't give a refund on the product, despite this taking place within 2 weeks of attempting it. So, I'd say that this could be a good option for anyone just starting or willing to start fresh. However, if anything goes wrong, don't expect the help to be there. I might try again after the end of year accounts has been filed, but given the experience, I'll also be looking at other options or just staying with Xero. The only reason it's getting 2 stars is that the staff were friendly/polite and really did want to help.

2
Date of experience: Mar 18, 2025

Review of gopro

I was knock them within 6 hours of…

I was knock them within 6 hours of subscription . They refused to refund me and cancel the subscription. Instead they tried to offer me a "courtesy mount"!! Absolutely ridiculous for such a (so I thought) reputable company.

1
Date of experience: Mar 23, 2024

Review of dynadot

wonderful customer experience

wonderful customer experience. Support team goes beyond and provide resolution until the issue is fixed

5
Date of experience: Dec 30, 2024

Review of playstation

PSN is a Third World Service - Xbox Is Way Better

Terrible service. It took me far too long to be able reset my password. None of the FAQs were relevant or worked to assist me. This should simply be a "forgot your password" link but getting such a link seems to be an impossibility on my device or on my mobile app. Impossible to speak with anyone. The AI customer service bot should simply be removed it's so incredibly bad. I'm so so happy I also have an Xbox so I can deal with Microsoft and their leagues ahead service. I hope PlayStation capitulates as a console brand since it cannot get the simplest things right. This is the reason I haven't played my PS5 in so long. No games, poor interface and honestly it underperforms against the Xbox Series X in almost every way.

1
Date of experience: Dec 04, 2023

Review of kayak

Awful app

Awful app. Not user friendly and difficult to find any information about your transactions.

1
Date of experience: Jul 13, 2019

Review of fiverr

The best app for the skilled folks!

The app is truly like light in the dark for skilled people who wish to work while being close to home. The app provides a seamless experience with all the guidelines to make our gigs stand out. The only thing I think could be improved is the payment clearance time. Haha. The wait is half a month! Other than that, it's the perfect app with lots of opportunities for people who want to do something with their skills and talents.

5
Date of experience: May 29, 2025

Review of yelp

yelp is the most infamous corrupt…

yelp is the most infamous corrupt business in the usa they put you down and anybody can do anything, they over charge and if you complain they remove reviews from your page and if you nasty tactics.non government authority can't do anything

1
Date of experience: Feb 13, 2024

Review of yelp

Courier of the so called reputed Purolator

Courier of the so called reputed PurolatorCourier of the so called reputed delivery company deliver more than 1 million packages the truth is that recipients are picking themselves 90% packages, my story is that Courier is saying that he went to deliver the package and no one's home, we were seated in the living room, then went to check the CCTV camera, there is no one entered that time in the building, freaking liar Courier, Senders should boycott Purolator Services.Date of experience: June 14, 2024

1
Date of experience: Jun 14, 2024

Review of co

Unable to access articles, auto renewal trap

Was unable to access articles in spite of registering and paying for a subscription. Subscription auto renewed at 2700% higher fee than agreed (not a typo).Has taken a number of emails and fruitless calls to cancellation who are too busy to take my call before being able to unsubscribe. Don't waste your time and money.

1
Date of experience: Oct 02, 2023

Review of theknot

I’ve been a been for with The Knot for…

I’ve been a been for with The Knot for about 5 years now. At first I had a really great experience. But In the last two years I’m really disappointed. Last year I upgraded to a listing thats the price of a Mercedes payment every month in a higher market. Since my new account manager has taken over I’ve had a vast drop in bookings. I noticed this happened after telling her I won’t be upgrading my listing. I’ve heard rumors that they tamper with inquires for vendors and I’m fairly sure I’m experiencing it in a manipulation to spend more money with them. After years of paying them for advertising. Even through a year where I lost 90% of my income. I’m overall unhappy with the service. I’ve reached out for a solution from my account manager. If I’m met with more sales I’ll be asking to have someone else handle my listing. If no improvement I’ll be canceling. Unfortunately, I had this experience with weddingwire while they were separate companies. Now, it seems The Knot is adopting those practices.

3
Date of experience: Jun 25, 2021

Review of studocu

Top quality

Offering quality materials helping me to do well and excel in my academic pursuit.

5
Date of experience: Jan 21, 2025

Review of squarespace

There is zero customer support and…

There is zero customer support and unless your are a professional designer you will need to hire help.I am moving domains. I suggest using smaller businesses that have support for their customers.

1
Date of experience: Sep 28, 2022

Review of squarespace

Couldnt be worse.

Couldnt be worse. No other platform takes 72 hours to propagate, missed a payment by 1 hour, now its down for 72 hours? Missing important emails etc.Support awful. Good news, you can reach them by email 24/7, shocking!Gwen T. specifically has provided extremely sub par support.

1
Date of experience: Dec 29, 2024

Review of garmin

Garmin Shipping & Delivery

N.B - review of Garmin service rather than the product as I am yet to receive it!I ordered a Garmin Instinct Solar on 26th December to arrive in time for a trip on 8th January. The processing time was listed as 1-3 days and I thought that would leave plenty of time for it to arrive, even including UK public holidays. Had received no further communication by 4th January so was a little concerned, contact the Garmin team and was informed of 'uncertain delays' on processing. This means that it will not arrive in time for my trip. I would not have found this out unless I contacted them myself as I had received no updated information since my original order, which still states 1-3 processing time.Not the level of service or communication I would expect from a company like Garmin, disappointing.

1
Date of experience: Jan 04, 2022

Review of doordash

How you’re still in business with this…

How you’re still in business with this horrendous customer service is beyond me… was offered a partial refund for an order that went wrong. Called back two weeks later to find out status and all of a sudden they’re unable to process the refund.Agent Disconnected the chat in the middle of the conversation on purpose.

1
Date of experience: Dec 01, 2024