intuit

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Transfering data isn't really an option.

The Pricing is good, and the promise is great. However, they were unable to actually move my accounts from Xero in a manner that didn't include over 600 mistakes. They didn't own the mistake, they said it was an issue for the data switcher, which I couldn't contact. They also admitted that their online guidance for data switching isn't up-to-date and doesn't match their recommended guidance... how you should be aware of this, I don't know. Their conclusion was that everything would have to be manually switched. They wouldn't give a refund on the product, despite this taking place within 2 weeks of attempting it. So, I'd say that this could be a good option for anyone just starting or willing to start fresh. However, if anything goes wrong, don't expect the help to be there. I might try again after the end of year accounts has been filed, but given the experience, I'll also be looking at other options or just staying with Xero. The only reason it's getting 2 stars is that the staff were friendly/polite and really did want to help.

2
Date of experience: Mar 18, 2025