I’ve been a been for with The Knot for about 5 years now. At first I had a really great experience. But In the last two years I’m really disappointed. Last year I upgraded to a listing thats the price of a Mercedes payment every month in a higher market. Since my new account manager has taken over I’ve had a vast drop in bookings. I noticed this happened after telling her I won’t be upgrading my listing. I’ve heard rumors that they tamper with inquires for vendors and I’m fairly sure I’m experiencing it in a manipulation to spend more money with them. After years of paying them for advertising. Even through a year where I lost 90% of my income. I’m overall unhappy with the service. I’ve reached out for a solution from my account manager. If I’m met with more sales I’ll be asking to have someone else handle my listing. If no improvement I’ll be canceling. Unfortunately, I had this experience with weddingwire while they were separate companies. Now, it seems The Knot is adopting those practices.
