Hannah Carter

Reviews

Review of whatismyipaddress

Please Add Copy Button at IP ADDRESS

No Body

5
Date of experience: Mar 13, 2018

Review of vrbo

I wish I could rate a zero

I wish I could rate a zero. Your confidence guarantee is no guarantee at all. Beware of this company and their parent company Expedia. They don't care about their customers at all. I wish I had went to Trust Pilot before I booked with VRBO for my parents. I would have clearly known to not use them. The process for when a host cancels last minute is awful. VRBO profits by issue a fine of half the cost of the rental and then turning around and failing to service the stranded guest! VRBO under their guarantee was asking my parents to book a new rental at a higher cost (approximately $3,000 more than their original rental) that was sub par to what they originally rented. They were asking them to spend this before receiving their refund for the canceled property. VRBO said you will “possibly” or “should” get the amount reiumbursed that was more than the original amount. They did put them in a hotel for a few nights but then stopped responding and left my parents stranded with no resolution to their case. When reaching out to customer service for help. They said they couldn’t help only the Rebooking team could. When you asked to be tranferred to the rebooting team they say they can’t, email them. When you remind them you have been, they haven’t redponded, and your parents are stranded - they respond with sorry all I can do is put a note in your case. They didn’t care that my parents were stranded. You would think saying unacceptable get me a manager would surely get you the help you need, right? Wrong, they won’t even respond. I requested a manager 4 times. I was told all 4 times someone would be in touch with me. The first call I was on hold for 37 minutes waiting. I got hung up on - nobody called me back. The second one - she told me she was getting a manager, then chatting with a manager, and then when I requested to speak with the manager she just kept talking and was refusing saying they can not do anything for me only rebooking could. I again repeated they aren't getting back with me and my parents are stranded. She said they should get a hotel room. I finally had to hang up after 55 more minutes because I was getting anywhere. I then got on chat to request and document my request for a manager. They said a manager would be back with me but it could take over 24 hours. It's been over 24 hours nobody has called. I then finally got outreach from the the rebooking team memeber who was supposed to be helping me. She said she was off for 2 days and her team should have been back with me after I called and emailed. I explained at this point my parents are so upset they have headed home since nobody was communicating with us. I asked for a manager again she said she would let her manager know and have her call me. I never got a manager only an email stating leadership has reviewed my case. Someone will be in touch with a goodwill reimbursement of $500. It also said, “Your case has been thoroughly reviewed and approved by our Leadership Team, and the reimbursement amount isn't negotiable.” I then re-email asking if they are refusing to have a manager call me. They respond that a manager will call me later that day. That was yesterday of course, I never received the call. What do you think the chances are I will get a call from the manager today? I plan to email executive leadership. What do you think the chances are that they will respond? And as far as the $500 that only added further insult. The fine to the owner who canceled will be almost $6000. The accommodations they provided were $1,800 so adding the $500 means they had expenses of $2,300. That still left them with over $3,000 so as I see it VRBO strategy is to ignore and frustrate their customers to profit $3,000. My parents well they were left with $500 to cover their car expenses of $2,000 and hotel expenses of over $500. On topOf that you imagine how disappointing as a new retire it was that your month-long dream vacation was ruined and that the special times you had planned with your 19-year-old granddaughter who was living in the area for pilot school weren’t going to happen. And for me I probably spent at least 16 hours helping them on phone calls, emails, researching etc. only to have no real resolution! Zero stars!

1
Date of experience: Feb 01, 2024

Review of urbanoutfitters

The worst experience ever!!

The worst experience ever!!! I ordered a jacket for my boyfriends birthday and it looked nothing like the picture (completely different colour and style) I don't understand how they can get away with that. I returned it the jacket and I have been trying to get my refund for a the past month and the customer service team are useless. They keep saying they have processed the refund but I haven't received it. I keep asking them to prove it with an invoice receipt and they keep ignoring it. So overall I have been scammed by urban outfitters.

1
Date of experience: Aug 30, 2023

Review of royalcaribbean

The dining room service was excellent

The dining room service was excellent, the buffet not so much. This was true of the food quality also.The shows were poor and changed without warning. A simple rum and coke was $13. When my credit card was stolen the last day and i had to put a hold on it, my final balance due of $30. Kept me from departing yet they would do nothing to help. All they wanted was there thirtydollars now. Cash was not acceptable. I had to borrow from a fellow passenger his card and give him the cash.They can only spell "customer service" if they can make money from it.

2
Date of experience: Nov 06, 2023

Review of msn

I would give them a zero if it were…

I would give them a zero if it were possible. Every written comment is under review. Would not allow me to post a comment that had "Horse Pucky" in it. Was deemed unacceptable. That's Horse Pucky!!

1
Date of experience: Jun 28, 2022

Review of flexjobs

Dishonest co.

Open your eyes , any company that takes your information first before telling you they charge is being dishonest . If you want to do business with someone you dont start by being deceitful

1
Date of experience: Jan 07, 2025

Review of farfetch

Best & fastest experience

very quick, reliable and the whole experience was great

5
Date of experience: May 18, 2025

Review of sage

Dean Grant was a pleasure to deal with…

Dean Grant was a pleasure to deal with and very helpful

5
Date of experience: Feb 16, 2023

Review of moz

Amazing Support

they provide amazing support

5
Date of experience: Mar 14, 2022

Review of ihg

The property is very clean and quiet.

The property is very clean in Zion, IL. The room was very clean. The atmosphere is in a quiet location away from the main street. It has grocery store in walking distance. The staff was so professional and friendly. I really enjoyed my stay.

5
Date of experience: Oct 01, 2024

Review of foxnews

What the hell happened to telling the…

What the hell happened to telling the truth they got over come by liberals and democrats in control of this station Easter really watch this continuously but moved on.

1
Date of experience: Nov 17, 2020

Review of asos

Avoid like the plague

Update to the items that have gone “missing” with Evri ….“As I can see that it has been raised with the carrier on 18th December and kindly wait till 21 December, if in case if there is no update you can reach back to us and we will check the details and help you accordingly.”The item was due 16th and I’ve raised every day since. Nothing sort of theft. I can contact them again? Every day you are told to contact the tomorrow. Good bye ASOS. What happened ?! Used to be so good.

1
Date of experience: Dec 16, 2024

Review of asos

I contacted ASOS about a £10 voucher…

I contacted ASOS about a £10 voucher that expired just 3 months ago. As a long-standing, loyal customer, I simply asked if it could be reinstated as a gesture of goodwill. I fully understand their policy, but I wasn’t questioning it — I was asking for a bit of flexibility.The advisor, Rexel, repeatedly gave me copy-and-paste responses and didn’t properly address my questions. At one point, Rexel even asked if I needed more time to chat — I responded “yes”, and despite that, the chat was abruptly closed before I could reply. It felt like having the door slammed in my face. That’s not acceptable customer service.All I wanted was for someone to look into it further, especially considering I had over £100 worth of items in my basket. It was a reasonable request, met with no empathy. It’s a massive shame that a company I’ve supported for years couldn’t show the slightest bit of empathy. Sadly, this experience has really put me off shopping with ASOS in the future. Rexel you knew what you were doing. You closed the chat although I requested more time just because you were done with my direct request for an answer. Shocking and frustrating! I would happily have someone contact me to resolve this matter. It could be resolved and my faith restored if someone was able to look at the bigger picture. I will leave my voucher number below.

1
Date of experience: Apr 08, 2025

Review of xero

Excellent Service

No Body

4
Date of experience: Apr 14, 2025

Review of goldmansachs

STAY AWAY!!

STAY AWAY! DONT GET TEMPTED BY CD INTEREST RATES...Your money will be stuck and it will take forever to get that money out. Today was my 4th call to customer service for transferring funds from matured CD to my bank account.

1
Date of experience: Mar 13, 2024

Review of barnesandnoble

very positive experience

very positive experience. seamless process and delivered results.

5
Date of experience: Apr 20, 2022

Review of amazon

Amazon is useless app

Amazon is useless app, showing price in U&D instead of Indian rupees, Amazon is making fool to customers or understand that customers are fool.

1
Date of experience: Nov 11, 2024

Review of yelp

Same story - Yelp should not be operating.

Same experience. I was contacted and told that it was a free service and that I had a bonus of $300 free leads a month. I was charge $360 the next month. I really do not understand how Yelp is operating as this is obviously taking advantage of the public. And people wonder why people hate to be contacted or talked to about any type of product. Man I was looking forward to the promises made. (Shafted in the end) But I will be sending fraud alert on my credit card.

1
Date of experience: Apr 01, 2023

Review of redbubble

Refuse Refunds Ignore And Procrastinate

Like other customers of this store who have posted here, I have found that Redbubble will not supply a legitimately requested returns label. They procrastinate and/or ignore e-mails exactly as described by Trustpilot reviewers. Redbubble are obliged by Law to process a refund if you make the request within 14 days of receiving the item. If you are in this situation you should contact your local Trading Standards Office who will advise you how to proceed. The relevant legislation is 'Consumer Contracts (Cancellation and Additional Charges) Regulation 2013 ICACs (Contact Consumer Advice Scotland, if you live north of border).

1
Date of experience: Jul 17, 2024

Review of redbubble

T-shirt quality is absolutely sh*t

T-shirt quality is absolutely sh*t. I would never order from here again.

2
Date of experience: Jun 22, 2024