royalcaribbean

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The dining room service was excellent

The dining room service was excellent, the buffet not so much. This was true of the food quality also.The shows were poor and changed without warning. A simple rum and coke was $13. When my credit card was stolen the last day and i had to put a hold on it, my final balance due of $30. Kept me from departing yet they would do nothing to help. All they wanted was there thirtydollars now. Cash was not acceptable. I had to borrow from a fellow passenger his card and give him the cash.They can only spell "customer service" if they can make money from it.

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Date of experience: Nov 06, 2023