Grace Sanchez

Reviews

Review of guitarcenter

The guy who helped me was excellent but…

The guy who helped me was excellent but I thought I was supposed to get a case with it and I am still waiting for someone to call me back.

4
Date of experience: Mar 08, 2025

Review of g2

Easy to review and email stand out

No Body

5
Date of experience: Feb 13, 2023

Review of att

AT&T Casper WY in the Mall .As always…

AT&T Casper WY in the Mall .As always the young lady Laura Scott is a fabulous person she dependable and very consistent she answer all our questions and fixes any issues we might have .grat customer service rep very helpful.

5
Date of experience: Aug 01, 2024

Review of philips

THEY DONT LISTEN JUST TALK OVER YOU

They really have the nerve to talk over you and not actually help you. They really suck so bad and in the end Phillips wont even matter cause these other brands are fixing the mistakes of Phillips. How embarrassing for them. I guess that’s what happens when it’s a third party call centre and the communication lines are pretty much non existent. You sell a product then stop selling product because it has a defect you make it impossible to get a replacement and have the audacity to give attitude and refuse to put a supervisor on the phone.

1
Date of experience: Mar 28, 2024

Review of co

Terrible website

Terrible website, makes everything virtually unreadable. If you do manage to get an article to scroll properly then you find that the journalists can neither spell check nor fact check. Content is poor and verging on the desperate. Comment sections are so restrictive as to be pointless. Might as well deactivate their page altogether.

1
Date of experience: May 10, 2025

Review of creativemarket

Great products

Great products! Mock-ups are very easy to use. Will buy again.

5
Date of experience: Nov 23, 2024

Review of chegg

Cheeg is very usefull

Cheeg is very usefull and I get the answers that I need very soon. I also get help to study.

5
Date of experience: Oct 11, 2022

Review of wsj

People be careful about this online…

People be careful about this online journal. They attract customers with lower subscription price snd then increase the price without any notice. This is kind of a trap! You will not be able to unsubscribe online or via an automated system as the automated system will not recognize your account. They are fraud company!

1
Date of experience: Oct 12, 2020

Review of gov

London is a business city

London is a business city, this company is mocking us, trains are always breaking down, always lagging behind the route, people are late for work and the fare is very expensive, tfl doing very poor services , most of the time is strike , public transport in this city should be the highest level in the world

1
Date of experience: Nov 01, 2022

Review of samsung

9 hours on the phone with Samsung, NO resolution

I had to call Samsung over 8 times in the past 3 weeks as we had multiple issues with our delivery/installation and our dryer for our order. The company who delivered the dryer, washer, and fridge said installation was not included and delivered a damaged dryer, with missing parts and not installation. When I called Samsung to confirm, they saw that I had installation included and sent me an email in writing saying I had it included. I spoke to more than 7 different managers while going back and forth with Samsung and my husband spoke to managers as well. Between all of our phone calls, various Supervisors at Samsung promised us refunds for the challenges we went through. We were promised (4) SEPARATE $200 refunds, totaling $800 for the issues we faced between installing, a damaged dryer, bad customer service, terrible delivery, miscommunication between RXO and Samsung three separate times, and employees HANGING UP on us. Yesterday I called to check on the status of our refunds, as we have only received one. A customer service rep informs me that they are only allowed to promise one refund per order. Over the past THREE WEEKS, not a single manager has informed me or my husband of this rule. Also, I don't see how that is my problem, that YOUR MANAGERS promised us refunds and now you are saying that is against your policy. It seems you need to train your managers to understand this policy and not make empty promises to your customers. If you listen to all of our phone recordings, you will hear the hours and hours (over 9 hours) spent on the phone with Samsung over the past three weeks for this ONE order I had. We spent over $4000 with Samsung and they don't seem to care at all. I spoke with another Supervisor yesterday who was nice and listened to my issues and read through the notes. She put in a request to get the full $600 refund that we were missing. Today, I just got an email saying you are declining our refund because it is against your policy. This is the absolute worst customer service I have ever encountered. I have been in the customer service industry for 15 years, and I understand some things are out of your control, however this is not one of them. The fact that Samsung does not stand by its product, or the word of their managers is appalling. Up until yesterday all of your supervisors and managers were so helpful and understanding. They diffused every situation and now I have learned it was all a lie just to get us to hang up the phone. If I could give a negative score I would.

1
Date of experience: Jan 11, 2024

Review of org

If you want to cancel membership you need to pay for whole year, be aware of that

I haven't used National Trust for ages. Maybe I'm using twice per year the most. I have decided to cancel my membership. Guess what I need to pay balance for the whole year. I'm feeling like I've been robbed by charity. I have been member for 5 years, hence they took quite a lot of money from me and my husband. Good luck National Trust this was the last time you took money from me.

1
Date of experience: Apr 06, 2023

Review of domain

Great support

No Body

5
Date of experience: Jan 03, 2025

Review of avg

I highly recommend AVG

I highly recommend AVG, it has been very easy for me to understand how it works and how it can protect me from various problems or clean my computer. Even though I use the free plan, it has been very helpful for me and I am sure that with the paid plan, which is not very expensive either, it will be much more useful and better as a security and cleaning tool.

5
Date of experience: May 18, 2025

Review of twilio

Love

We love twilio!

5
Date of experience: Nov 17, 2016

Review of seatgeek

Everything is perfect

Everything is perfect

5
Date of experience: Dec 03, 2024

Review of royalcaribbean

The Odyssey of the Seas is a great…

The Odyssey of the Seas is a great ship!! Bands, singers, and especially the drummers were amazing! High tech shows are great! The cruise director staff could be much better! The stop in Cozumel was very good, Costa Maya not so much! Way too crowded! The perfect day in Coco Cay is not perfect! They don't tell you it's a hundred bucks for the water park. Felt like Disney ripping you off! We skipped the water park and the rest of the island is nice to visit. Like Labaddee! Free lunch was very good. Overall we rate the Odyssey very high! Tons of stuff for the 1000 kids on ship to do! Our kids are grown but we liked the energy anyway. Food was good for most part. Have fun!

4
Date of experience: Apr 25, 2022

Review of mailerlite

Very quick to reply

Very quick to reply. Response was good in that it fixed the problem there and then.

5
Date of experience: Dec 20, 2023

Review of justgiving

BHF - Armathwaite Challenge

So helpful, easy to manage and very surportive.

5
Date of experience: May 11, 2024

Review of ikea

They don’t deserve our money

They don’t deserve our money. They’ve cut all services and expect you to go into the warehouse, load your cart and checkout on your own. A lot of the things are heavy and hard to reach. If you’re older or not as strong and flexible, this is not the place for you. Employees don’t even offer to help. There is no one actively monitoring lines. Everyone expects you to know where to go and what to do. NO ONE offers help.

1
Date of experience: Mar 10, 2024

Review of facebook

Full of fake news which they do nothing about when you report the posts

They have gone downhill fast over the last couple of years. It is now full of fake news claiming celebrities have died or blatant lies about them, which a simple Google search proves the post is nothing but untrue. When you report the post as fake news, they send you back a standard response saying that the post has not broken any of their rules. They are a disgrace. They pay people to look into posts that are reported, but they do nothing. Wow, a job where you do nothing and get paid for doing nothing.

1
Date of experience: Mar 16, 2025