Rico Coons

Reviews

Review of facebook

Zero Customer Service

If I could give zero I would! Facebook are quite simply one of the worst companies I've ever had the misfortune to encounter. Their customer service is non existant, repeated automated messages saying sorry they know you've been waiting a long time for a response, then as we've not heard back from you we've paused this chat. Nothing can ever be resolved, they should take responsibility and look after their customers but it's never going to happen.

1
Date of experience: Jul 01, 2025

Review of flexjobs

I liked how it was easy to apply for…

I liked how it was easy to apply for jobs

5
Date of experience: Jan 03, 2025

Review of fedex

Apparently priority delivery means…

Apparently priority delivery means whenever the driver wants to deliver it. Package was supposed to be delivered BEFORE 4 pm not 10 minutes until 8 pm. Customer service representatives on the 800 number LIE and act like they're talking to the driver and continuing reading a script like you're not even a person. I guarantee fedex won't do anything about it or make it right. The driver NEEDS to be fired IMMEDIATELY

1
Date of experience: May 20, 2025

Review of care

Poor return contact service

No Body

1
Date of experience: Jan 22, 2025

Review of bluehost

Seamless support

No Body

5
Date of experience: Jun 10, 2025

Review of wayfair

It should be called Customer DISService not Service.

If I could give them zero stars I would. Unfortunately, I did not read the reviews before I even considered buying from Wayfair. I now know why my experience was so horrible. Their Customer Service review score is 1.3. Out of FIVE. I purchased a beautiful rug online. When it arrived, the colors were totally different than what was pictured online. I supplied Wayfair with the requested photo. I got a return mailing label and the return postage was $54.49. I called Customer Service again this morning and asked to speak with a supervisor. I was told that the CEO gave the reps the authority to make all final decisions and the supervisor of that group didn't get involved. What kind of policy is this??? After a lot of back-and-forth, I was offered a Credit of $13. This means my shipping is still over $40. I will never purchase from this company again. I hope my review saves others from going through the same aggravation.

1
Date of experience: Feb 12, 2025

Review of teamviewer

It's great that I can access my home…

It's great that I can access my home computer at any time.

5
Date of experience: Jun 11, 2025

Review of rover

App is not user friendly

App is not user friendly. No instructions on how to start, arrange, communicate , book and pay. I ended up paying for the service by accident without realizing it. It’s a nice service, but too complicated.

3
Date of experience: May 26, 2025

Review of mercari

Mercari didn’t follow their own policies

Made an order online for around $65. All high end make-up. The seller, user560310845 ‘Luckygirl’, who was a complete scam. Other than switching out products, items not labeled properly, everything showed up sticky and slimy. The day I got the package in, I emailed Mercari through their site and requested a return/refund. It was done in less than 12 hours after I got everything as Mercari only gives you 72 hours to alert them if there is an issue. Also sent the same message request to seller. (Seller didn’t care). I got back a ‘high volume, you’re important, we will get to you’ message from Mercari. They still didn’t respond after THEIR 72 hour deadline even though I reached out more than once. Well, they reviewed the purchase and released the funds to the seller. After they finally got back to me, 5 days after I filed the issue, I got a ‘it’s too late, should have done something sooner’ email. I ended up going back and forth with their horrible customers service, asking for a supervisor as the CS agent wasn’t listening and only sending the same ‘so sorry, too late’ email to me 1/2 a dozen times. That was refused. I ended up taking screenshots that were date and time stamped showing I followed their policy to the letter. It still took days of them complaining and giving me a ‘it’s too late, what do you expect us to do about it’ response from here out. I stated I wanted my money back. Roughly 12 days after the original message I finally get a refund for what I paid…. In store credit that would expire in 90 days!! Again, emailed them saying I wanted my money back. To cut this short, I’m still emailing them and now I’m being allowed to withdrawal the money into my PayPal, then into my checking account so that I can pay off my credit card (because they absolutely will not just refund to original payment method). But, I can only withdrawal my money, IF I PAY THEM A FEE to do so. They are refusing to wave the fee.If they had followed their own policies to this it would have saved me money, work, almost 2 weeks and a lot of stress. Their customer service does not protect their buyers. And I’m not allowed to rate the scamming seller either. TLDR: Mercari didn’t follow their own policies, and gave be back store credit that will expire or I can withdrawal it if I pay them a fee to do so.

1
Date of experience: Jul 24, 2024

Review of lowes

My husband and I bought a storm door

My husband and I bought a storm door. We ordered white, but they gave us a different color. It looks cream. Called them, of course I got the run around. Told me they would replace it at our cost. They were the ones who made the mistake. Very upset because we are seniors, and fell they took advantage of us. We will never buy anything from them again.From all these bad reviews, I should have known better. Everywhere else tries to work with you, if there is a problem. Lowes doesn't even try.

1
Date of experience: Mar 07, 2025

Review of intuit

My issue was quickly resolved by the…

My issue was quickly resolved by the person I spoke to

5
Date of experience: Aug 07, 2024

Review of intuit

Help with categorising transactions and tax return

The gentleman that helped me over the phone couldn’t have been more patient and helpful. He gave me 40minutes of help via the phone and was absolutely amazing!

5
Date of experience: Dec 30, 2024

Review of groupon

Smog Groupon has lots of hidden fees…

Smog Groupon has lots of hidden fees and the final cost was the same as anywhere else. Not worth it.

2
Date of experience: Jun 10, 2025

Review of flaticon

Very useful

Very useful

5
Date of experience: Feb 07, 2024

Review of edx

This is one of the best learning…

This is one of the best learning platform out there. I have learned so much over a short period of time and I could access from both via website and mobile app. Excellent

5
Date of experience: Dec 04, 2018

Review of clover

Tania

Our card terminal is brilliant and Tania was very professional and helpful. Would highly recommend.

5
Date of experience: Aug 11, 2018

Review of squareup

Best company we have ever had

Best company we have ever had. Very accommodating and always willing to help if you have any technical issues or need some extra money. Love this company.

5
Date of experience: Dec 11, 2024

Review of shipstation

Excellent service and powerful application

Buying apps online is always a risky business. Will it work, can I get support, can I cancel if it doesnt work? My experience with Shipstation with the support of my account manager Mustapha Abou El Nay has been outstanding. Mustapha is always available on email, phone or zoom to make the tweaks I need to make this powerful application transform the fulfillment side of my business. Excellent. Thanks for all your help Mustapha.

5
Date of experience: Jul 07, 2021

Review of live

Microsoft USELESS

Microsoft "new outlook" just more of the most useless software ever - can Google just not buy them & fire everybody and start again.

1
Date of experience: May 25, 2023

Review of live

Terrible UI

Terrible UI, theres too much shit going on and its incredibly hard to use. They try to make it look simple and overcomplicate everything.I shouldt need to google how to do absolutelty everything on this piece of shit software

1
Date of experience: Jan 23, 2025