fedex

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Apparently priority delivery means…

Apparently priority delivery means whenever the driver wants to deliver it. Package was supposed to be delivered BEFORE 4 pm not 10 minutes until 8 pm. Customer service representatives on the 800 number LIE and act like they're talking to the driver and continuing reading a script like you're not even a person. I guarantee fedex won't do anything about it or make it right. The driver NEEDS to be fired IMMEDIATELY

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Date of experience: May 20, 2025