Review of google
Review of vrbo
I paid in pounds sterling for a house in London from my British bank. My payment was converted to dollars by VRBO and my British bank charged me almost 500 in fees for the conversion. VRBO then converted the payment back to pounds to pay the owner. The only reason to do this would be to exact a higher payment. I contacted VRBO twice to ask them to reimburse the fee, but both times they denied making the conversion. This is why I gave them a one star rating.VRBO's reply is disingenuous. The price was displayed in pounds, I paid in pounds, and the owner was reimbursed by VRBO in pounds. There was NO reason to convert the payment to dollars and back to pounds. That cost me nearly 500 pounds. VRBO should reimburse me.
Review of surveymonkey
I recently purchased what I thought was a monthly plan (Advantage Plan...with the big asterisk which says "BEST DEAL" (for them)). I ended up getting charged $384 for the year and they refused to do a refund or pro-rate it for the $32 a month I thought I was paying. In their side-by-side comparisons of their plans on their website, it doesn't list below that THIS IS AN ANNUAL PLAN, NOT A MONTHLY PLAN. I wrote to customer service and they said, "so sorry...we won't refund you." Then, after I put a dispute in with my credit card company, Survey Monkey customer service tried to charge me $99 for a one month usage instead of the $32. Personally, stick with Google Sheets or Zoho. They are better to work with and won't try to deceive you.
Review of homeadvisor
Review of farfetch
Review of experian
Review of xe
Review of wayfair
My partner and I have spent thousands of dollars on the Wayfair website over the years. But it seems that in the last year or so, their whole acquisition, inspection, and customer service operation has fallen completely apart. We have been dealing with them for more than a month after they sent us a loveseat that came missing its whole right side, and then sent us a replacement for that loveseat that was ALSO missing its whole right side. We were left with two big boxes of useless furniture parts, and still no useable loveseat. Since then, we've spoken and emailed with their customer service supervisors and "resolution support" department more than a dozen times, and it's like the gang that couldn't shoot straight. After failing to get back to us numerous times, they finally sent someone to pick up the two unusable loveseats, and issued us a refund for our purchase, which took more than two weeks to post. But we still needed a loveseat, so today, I called Wayfair and spoke with a customer service representative about ordering a replacement. At one point in all our back and forth with Wayfair, one of their representatives offered us a 30% discount on the price of any loveseat we chose as a replacement for the two unusable loveseats they had sent us. But today, when I called Wayfair to order a replacement, their phone representative, after checking with her supervisor, informed me that the 30% discount offer did not apply to this replacement order. Instead, according to this supervisor, the 30% discount was offered to us if we KEPT the unusable loveseats that Wayfair had sent us. That is, according to this supervisor, if we paid for and kept a worthless box of furniture parts, Wayfair would give us a 30% discount on our NEXT order. This would be insulting if it weren't so stupid. But the supervisor did agree to offer us 10% discount on the replacement loveseat we wanted.What this says to us is that in return for the many hours of our time that we have wasted over the last month in our efforts to resolve an order that Wayfair totally screwed up––unpacking and repacking the two unusable loveseats, storing them in our home, arranging with the carrier for their pickup, speaking multiple times with Wayfair representatives on the phone, and writing and replying to multiple emails in an effort to resolve this fairly––after all of this, Wayfair is prepared to offer us a whopping 10% discount for our time and trouble. Seriously.
Review of themeforest
Review of sage
Had a technical issue that could have been resolved quite quickly should the consultants were willing to help. Did not receive the right support on 3 occasions, Abigail was in a hurry to finish talking to me. The same thing happened on 2 other occasions. Luckily, 4th call was successful and while talking to Johnathan, the issue was resolved, he simply listened to me and understood my case. The others didn't so it is a hit and miss
Review of moz
I've just completed an excellent Moz SEO training course that has prepared me for life. It was one of the best and most engaging practical training events I have undertaken. It was perfectly balanced between pitching technical fundamentals and following up with practical tasks that orientated you to becoming proficient using Moz and SEO. Please give me more. Excellent. Well done Moz. Keep up the good work.
Review of mailchimp
Service "used to be" good, and I don't usually leave bad reviews. However, there must have been a lot of changes, and or lack of training of staff with Mailchimp. Recently updated my phone number. As I had the authentication verification code go to my phone to access my Mailchimp account (and I DONT HAVE THAT OLD PHONE NUMBER ANYMORE AKA NEW NUMBER) Mailchimp Customer Service (Samantha) informed that I need to upload gov ID. Sorry, that's not going to happen. Even my bank didn't request this gov ID when I updated my phone number! As per my email reply to cust.serv. (Samantha) the bank asked security questions. Easy breezy AND that's one reason security questions are in place! NOTE: Mailchimp has similar verbiage in place on their website noting the same which I guess they forgot???? I kept a print screen of what it says on their website. Since my email reply, crickets! Nothing from customer service. Extremely unprofessional in business. I'm still waiting to have the issue rectified. It's doable with the security questions. How Mailchimp can do better? Reply to my email. Mailchimp should acknowledge and follow through of their own verbiage on their website which reads and I quote, "Account verification settings - If we see unusual login activity on your account, we'll ask you to verify your account by answering security questions..." So, as you can see, Mailchimp, this action quoted can resolve the issue I am experiencing, and I could then get into my account and update my phone number. By the way, there are a lot of similar companies out there vying for people's business. I'm not impressed, Mailchimp. Please reply to my email. Thanks!cc: on file
Review of gopro
I am using GoPro since 2010. I am a Fan of it but now I decided to put 1 Star because of 1 thing and it‘s biggest Problem: Reliability.Last time I couldn‘t record was in freezing temperatures while going down a track with a sledge. Which was sad it didn‘t record.And now today I had a once in a lifetime experience. An Ape sat on my shoulder. I had my GoPro in my Hand and was ready to film. Somehow the GoPro wasn‘t and decided not to turn on for whatever reason. Only after the ape was gone and I took the battery out once it could turn on again.I am really disappointed!
Review of foxnews
Review of expedia
I recently booked a 4 night stay in a privately owned apartment in Sitges through Expedia. We were due to arrive at the property on the 12th of April 2025. I had not received any check-in information by the day before we were due to arrive, so I followed the instructions on my booking confirmation which was to contact the host directly. I tried but there was no reply. There had still been no reply by the time we had arrived in Sitges. The additional information emails referred to in a confirmation email, including the ‘’link to a Vrbo account’ that I was supposed to receive, had not arrived.I then tried to get help using the Vrbo live chat function. I was given some phone numbers, all of which were numbers with a +33 code (France). None of the numbers picked up. I left a voicemail. After a number of exchanges and disingenuous promises of help, the second Vrbo agent I communicated with eventually just referred me back to Expedia and then terminated the chat. Meanwhile I was In Sitges, having nowhere to stay despite having paid up front for it.I did eventually manage to get through to a person at Vrbo on the telephone who I explained my situation to (again). They told me that as it was past check-in time (which was 16:00) and neither me or Vrbo could get hold of the host, I could get a full refund and go ahead and book somewhere else. Although I had already provided it, the agent told me to provide them with my Vrbo booking reference again in order to do this. I did not have access to the booking reference as it was on an email on my phone and the battery had drained. I was therefore using my partners’s phone by this time.Because I had been told we could have a refund, we went ahead and booked somewhere else for the rest of our stay.We found a cafe with wifi and I charged my phone. When I called back, I was told I absolutely could NOT have a refund, in complete contradiction to what I had been told before. We asked to speak to a supervisor who said that whilst they had the authority to issue a refund they would not unless the owner agreed to it. They did not...I believe this is misrepresentation: I booked with Expedia, and was told to expect communication from Vrbo and the host, neither of which happened. All of these third parties provided opportunities for one party to blame another. Clearly the host did not receive my messages, either because (by their own admission) their ‘phone didn’t work’ or because they had tried to contact me on the app ‘Abritel’ which I had never heard of and had not at any point been invited to use.I booked with Expedia in good faith. It was reasonable for me to have expected to have been given the information I needed to enable me check in at the published time (16:00). When I reached out for help, this was not forthcoming, instead, the host decided they deserved to keep my money which was (for obvious reasons) a decision fully supported by Vrbo and Expedia.
Review of xero
Review of vagaro
Review of uniqlo
Awful returns system, which has only got worse over the past 6 months. First the refund just took a very long time to arrive and required several chasing emails. The second set of returned items were only refunded when I emailed and had to tell them how much they owed me. The third return I can't even send back, they've removed paper return slips from packages and everything now seems to be 'final sale' and can't be returned. I've been emailing them over and over for the past three weeks just trying to return two t-shirts that don't fit, and am yet to get a response. They are stealing money from me. As others have said, don't order anything unless you 100% know you will keep it. The worst customer service and returns system I've ever dealt with.
Review of thumbtack
Review of loom
