Awful returns system, which has only got worse over the past 6 months. First the refund just took a very long time to arrive and required several chasing emails. The second set of returned items were only refunded when I emailed and had to tell them how much they owed me. The third return I can't even send back, they've removed paper return slips from packages and everything now seems to be 'final sale' and can't be returned. I've been emailing them over and over for the past three weeks just trying to return two t-shirts that don't fit, and am yet to get a response. They are stealing money from me. As others have said, don't order anything unless you 100% know you will keep it. The worst customer service and returns system I've ever dealt with.
