April Mathews

Reviews

Review of adroll

Good

Good customer service

4
Date of experience: Mar 21, 2023

Review of zazzle

Easy to design

Easy to design, order, and receive.

5
Date of experience: Apr 30, 2025

Review of xbox

Excellent customer service & great products!

I have had 3 faulty xbox 360's in the past, and have just had my xbox one Kinect break on my.After contacting customer support, each time as the product has been in warranty, it has been replaced without question.I would recommend Microsofts customer support to anyone, and likewise their products!

5
Date of experience: Aug 08, 2016

Review of theknot

*Attention anyone who has a contract…

*Attention anyone who has a contract with Wedding Wire*If you’re looking to cancel your contract early with Wedding Wire, you will not be able to do so. But in speaking with customer service, I learned that if you dispute the monthly charge with your credit card company, Wedding Wire will cancel your contract. You will not be charged for the remaining months in your contract. This is NOT something they tell you upfront. I found this out when they renewed my contract for another year.....automatically!Save yourself some money, and dispute the charge with your credit card company now!

1
Date of experience: Sep 11, 2020

Review of garmin

Returned Garmin sat nav and exchanged…

Returned Garmin sat nav and exchanged for a TomTom. Horrible piece of equipment. Couldn't trust it. Sent me the wrong way several times on its first outing.

1
Date of experience: Aug 13, 2018

Review of zoom

Terrible customer service

Terrible customer service - a few years ago back in 2020 you could still talk to someone over the phone to help fix any problems you have. Fast forward to 2023 / 2024, even though I am now paying for multiple accounts at a premium, the service has gotten a lot worse. You can't reach a customer representative over the phone to go over this and if you email them, they will come back to you with sporadic answers that don't really answer your questions and it just keeps going in circles.... Zoom has recently released its new whiteboard and does not allow you (or at least for me) to revert to the classic whiteboard. We have been going forth and back with email exchanges and it's going absolutely nowhere. Overall, the more you pay, the more terrible service you receive.

1
Date of experience: Feb 16, 2024

Review of zara

Bought 2 gift cards which were blocked

Bought 2 gift cards which were blocked. I followed the usual instructions (I have had Zara gift cards before so I know how they work) and it would not accept the last 4 digits of my phone number. Contacted customer service via whatsapp, first time to be told it had been escalated which it had not, 2nd, 3rd and 4th time I was told the same instructions over and over again which did not work. Customer service is shocking, advisors are no more helpful than the AI chat bot. It has really put me off using Zara in future. Considering they won't even refund me £100 worth of vouchers that do not work!

1
Date of experience: Feb 18, 2025

Review of tempsl

Vous m’avez piégé une fois avec la…

Vous m’avez piégé une fois avec la promesse d’une TV transformée en lampe électrique, vous ne m’aurez pas une deuxième, votre catalogue va directement à la poubelle. Inutile d’en envoyer d’autres.Michel De schuytter

1
Date of experience: May 12, 2020

Review of snapchat

STUPID APP

Snapchat is a stupid app for laptops i had my user and i was doing the password it was sating the password was wrong. BUT IM THE ONLY ONE WHO KNOWS MY PASSWORD. then it kept coming up with phone number but i have a laptop not phone. Avioid.

1
Date of experience: Jun 16, 2024

Review of hubspot

You get a lot of functionality on the…

You get a lot of functionality on the free basic version. Maybe once the requirement for more users and functionality arises we could consider the paid-for options. But still impressed with what you can do for free.

5
Date of experience: Mar 30, 2021

Review of hubspot

Avoid.

Highly recommend steering clear of Hubspot. They lure you in with grand promises, but as soon as they realize they can't deliver, they abandon you completely.After struggling with them for a year, we realised they had wrongly specified our Microsoft ERP system, and had no idea what that they we're trying to integrate.Save yourself the trouble and look elsewhere!

1
Date of experience: Jun 28, 2023

Review of getyourguide

Vienna: Schönbrunn Palace Evening Tour, Dinner and Concert

Outstanding event. Castle tour of 27 rooms was excellent with audio guide. Dinner was just a short walk away and was well done. Concert was the highlight with outstanding musicians and opera singers in a beautiful venue. Would highly recommend this tour and was certainly worth the money. Only negative was the very long walk (it was rainy and cold) from the restaurant to the concert hall.

5
Date of experience: Mar 31, 2025

Review of change

Customer service handled my issue

Customer service handled my issue, so capably and with such good manners

5
Date of experience: Sep 25, 2023

Review of dashlane

Better than Last Pass

No Body

5
Date of experience: Jul 19, 2022

Review of Facebook

Facebook is very dangerous

Facebook is very dangerous, someone made a clone of an account for me and writes nasty things to everyone, I sent complaints to Facebook, but they do not delete that account and write that they do not see the violation, although the clone uses my first and last name and my photo

1
Date of experience: Jan 01, 0001