Annalisa Rafferty

Reviews

Review of guitarcenter

Duncan was such a nice personable guy

Duncan was such a nice personable guy. Very helpful since your app wasn’t cooperating with my iPhone when i tried the online order. Thank you great hire!

5
Date of experience: Dec 02, 2024

Review of emirates

4 hour delay & then dumped in Dubai

Our initial flight (at 8pm) was delayed for 4 hours, whilst everyone was stuck on the plane, due to an issue with the fuel injectors. Hardly any communication throughout, only being told “we were going back to stand”, which sounded to us like we’d be getting off the plane, therefore adding to the frustration of everyone stuck for such a long duration. This delay meant we missed our connecting flight (also with emirates) which they rearranged for roughly 18 hours later and therefore put us in a hotel. Only they shipped us off to a hotel in the middle of Dubai who weren’t expecting us and so, wouldn’t admit us. No emirates staff around to help and they ultimately left us sat in the lobby for nearly 3 hours with no communication before finally picking us up and taking us to another hotel! I managed to get the hotel to ring the emirates desk at Dubai airport and was met with a “representative” who flat out refused to speak to me, despite the fact they’d just sent me, my wife and my 3 year old daughter to a hotel who wouldn’t admit us, with no money, food or water. They would only speak to the hotel staff despite the fact I’d paid them £2.5k for some flights and was their actual customer! I also tried emirates chat who told me “they can’t help with hotel bookings”. I’ve of course raised a complaint with emirates who, as of 17/02 still haven’t bothered to respond and there’s basically no means of contacting this company. Beyond shambolic.

1
Date of experience: Feb 14, 2025

Review of brevo

Very aware of safety topics

Very aware of safety topics

4
Date of experience: May 29, 2025

Review of co

BBC (BAD BOYS CLUB)

Once again the BBC are keeping their heads down regards one of its presenters, once again they are covering things up, and once again the sleaze and scandal of the BBC (BAD BOYS CLUB) is being kept secret, have they learnt nothing from the Saville days when they knew what was happening but tried to keep it quiet.

1
Date of experience: Jul 08, 2023

Review of philips

Philips led light bulb

Do not buy led light bulp from Philips.They live too short. If you complain you get no help.

1
Date of experience: Aug 30, 2016

Review of mcafee

Worst experience ever with McAfee

Worst experience ever with McAfee. Do not order one of their packages. I realized the software wasn’t compatible with our laptops. Refund policy states 30 days. Apparently if it’s discounted, it’s less. That was not clear when I ordered. I have never downloaded the software and they want me to still pay for the next four years. Terrible customer service.

1
Date of experience: Feb 01, 2024

Review of co

Great selection

EZ Living Interiors ukI was looking for a sofa. EZ, Living had a great selection to view and try out. Samantha was a, great help. Not too pushy but a great help selecting tge right colour and material. Ordering was easy and again Samantha Moffett arranged delivery for me.A great company. Great selection of quality furniture.

5
Date of experience: Jun 07, 2025

Review of brave

Can't customize it like chrome

Can't customize it like chrome. Does block ads, but until I can customize it the way I need to I'll stick with chrome

2
Date of experience: Oct 16, 2020

Review of amnesty

Double standard

Double standard, they are just a bunch of woke racists, they have an agenda

1
Date of experience: Aug 01, 2023

Review of aliexpress

Bait & Switch

Ordered a $50 item from a supposedly reputable seller and received a much cheaper, completely different product. AliExpress support was no help—they told me to pay $70 to return the wrong item just to be considered for a refund. That $70? They’d give it back as a coupon.After being misled into canceling my PayPal dispute (aliexpress promised a refund if i cancelled, ive got the screenshots), I’ve been stuck in a loop with no resolution. Zero accountability from either the seller or AliExpress.Edited June 2, 2025 - AliExpress commented saying they would reach out to me. They did, and "offered" me a $0 refund. How helpful.

1
Date of experience: May 29, 2025

Review of co

Hard to cancel subscription

I have been trying to cancel this subscription for ages. I am very busy and struggled to find the time to work out how to do it - which I resent very much. Finally today I scoured the account online and nowhere could I find a cancel sub button and had to pay to phone a number and hold for a customer service person and do it that way. No lunch for me today then!According to new legislation under the Digital Markets, Competition and Consumers Bill...Businesses must make it possible for consumers to end their subscription contract in a single communication and without having to take any steps which are not reasonably necessary for the contract to end. This aims to target convoluted or difficult cancellation processes put in place by some businesses.

1
Date of experience: Feb 26, 2024

Review of target

Their customer service is horrible

Their customer service is horrible. How do you put an item on sale but the item hasn't been available no where in the U.S. in over a month. I check 3 times a day and haven't seen it available anywhere.

1
Date of experience: Nov 09, 2023

Review of Spotify

Any Apple Watch and Spotify, USELESS!

Been using Spotify since it first came out and have had a family premium plan. While the iPhone app works ok most of the time, the Apple Watch app (AW Ultra) is probably one of the most infuriating things to operate. Spotify do you have an actual QA team that test this application and experienced developers working on this project, as you may want to have a chat with them? I am a developer and this would not be acceptable even for an Alpha test build never mind production. I was running the Lake Garda marathon last Sunday and downloaded a playlist as I knew the network would not be ideal at times. I started a recent downloaded playlist for offline listening. Can you please tell me why I have then a prompt to tell me I have no network and to try again, but no way to exit the prompt other than try again that would not clear? I was furious!!! Time to move to another music streaming service as this is comical at times. I’ve tried others and they work as expected. Spotify puts up its prices but continues to provide mediocre apps and poor support.

1
Date of experience: Apr 14, 2024

Review of songkick

Great app and website for music lovers

Great app and website for music lovers. Tracks your favourite performers and can be used to send out advance notifications of concerts and also allosw you to book tickets. As with all ticket vendors its best to check the artist, date and time direct with the venue.

5
Date of experience: Mar 25, 2018

Review of co

Prompt service no problems

Prompt service no problems. I would the book shop again

5
Date of experience: May 25, 2022

Review of kroger

Incompetent delivery in Jackson, MI

Jackson, MI My daughter in AZ tried to provide me with some groceries , seeing I am in the danger group for the virus. The order was scheduled for 4 days in advance. She had a choice of time for the day -other time slots were open behind her choice. The day of delivery, the order time was changed 3 times - all the way up to 10:00 at night. at 9:53pm I got a message that the order would perhaps be delayed for 5 days !!!! OK -so now my groceries are up to 9 days out from the submission of the order. What am I supposed to eat ? Kroger is doing themselves a great disservice by trusting this third party provider to deliver for them. I do not shop at Kroger , and will not deal with this order option again. In this time of need, at least you would think they would do their part to help the older generation, and hire some competent people. I could have ordered on-line and received my food in 2 days. Now do you wonder why local stores are losing out on business ?? They anger their customers and force them to shop on line.. My daughter is disappointed - had even paid for a tip plus the delivery charge - hope she can recover her money.

1
Date of experience: Apr 06, 2020

Review of coinbase

Awful

Awful, awful, AWFUL experience in 2025 for Canadians. Borderline unusable. I've spent 12 hours over 3 days just trying to send my own USDC to a polymarket account, and just getting USDC in the account itself was an accomplishment with how unusable the website is. I've had to try every possible way, including making brand new accounts because my payments we're blocked for 'security reasons' with no explanation. I was also told over the phone that money deposited directly from my bank would be usable the same day, but not only did that take 3 hours, but I can't even send the money to polymarket for another 6 days. That's another blot of misinformation I was told by a coinbase rep on the phone that was wrong. I'm going to try the other crypto exchanges. This has been such a waste of time.

1
Date of experience: Apr 22, 2025

Review of cengage

Ok the program is trash

Ok the program is trash. I'm in a power point and word class and whatever I do on the test that is the slightest out of order that I didn't mean to do, it says I'm wrong. Not very fair cause now my teacher has to make a Quizizz or change the settings for the stupid thing.

1
Date of experience: Nov 03, 2020

Review of cengage

Best Resource Platform Available

Cengage is a great tool for my courses. I like the access to the adaptive study tools and all the little extra help to prepare for the exams in my classes. The mobile access is the bomb. My book weights a ton and I hate carrying it with me to study or do homework. This 24/7 access gives me all the tools I need to read on the go and complete my assignments.

5
Date of experience: Dec 08, 2021

Review of avg

Never any problems with this system

Regular updates on things that have been blocked such as viruses etc, system updates, advice on trending scams, I have been using AVG for a number of years and had no problems, unlike other anti virus down loads that once on your computer seem to take an age to delete

5
Date of experience: May 27, 2025