Jackson, MI My daughter in AZ tried to provide me with some groceries , seeing I am in the danger group for the virus. The order was scheduled for 4 days in advance. She had a choice of time for the day -other time slots were open behind her choice. The day of delivery, the order time was changed 3 times - all the way up to 10:00 at night. at 9:53pm I got a message that the order would perhaps be delayed for 5 days !!!! OK -so now my groceries are up to 9 days out from the submission of the order. What am I supposed to eat ? Kroger is doing themselves a great disservice by trusting this third party provider to deliver for them. I do not shop at Kroger , and will not deal with this order option again. In this time of need, at least you would think they would do their part to help the older generation, and hire some competent people. I could have ordered on-line and received my food in 2 days. Now do you wonder why local stores are losing out on business ?? They anger their customers and force them to shop on line.. My daughter is disappointed - had even paid for a tip plus the delivery charge - hope she can recover her money.
