Came through to Ruth Q on Live Chat - who was extremely helpful and polite, knew exactly what she was doing and came back to me with confident solid answers to which I believe have helped advise me on the situation and being an avid gamer this is something I appreciate as I know what to expect and the results to come :) Ruth was also able to have a conversation with me as well, so I didn't feel as if she was scripting answers, which just adds to the customer service feel, so 5/5 from me!--------------------------------------------------------------------------------This was my original response to her service, until I realised what she had said was a basic lie, nothing which I was told came through.I'd rescind the review but I feel once I've posted it I should leave it hence my edit here.
