They will charge you through the nose for add ons that should have been inculded in the game in the first place. Customer support is almost impossible to contact and if you do you'll either be waiting days for a reply or kept on hold for ages to finally talk to a foreign call agent that struggles to understand what your saying and vice versa. Plus if you didnt know, most xbox one games are a huge size and for some reason when you install a game disc (which is compulsary btw) it still downloads the info from the net. Which has been upto 60gb in my personal experience. JUST THINK, You buy your kids an xbox one for xmas and even if you set it up straight away you'll be lucky to be actually playing it by boxing day. As for full games like call of duty or halo it'll probably be more like the evening of the 27th if like me. This company is consumed by pure GREED. They fail to tell you any of this even if you actually read the reams and reams of terms and conditions that basically state that they can do anything that they want and you cannot.Im about done with this company along with all other 'too big for their boots' companies, until the leveler that civilisation seems to need appears 😉
