I’ve had the Xbox one for about two years. I just recently started having issues with the system glitching. After following their advice I did a system reset which wiped all my games and information out of the systems. After finding out that was not fixing the problem they told me my warranty was expired..... so I will have to pay 150 to have them fix a problem within their own system.... this does not seem fair. I spend a considerable amount of money on this system on games and I purchase movies. I have been a gold member since they started this live stuff and I have been an Xbox owner for 16 years, and I’ve never ran into a problem where they have made me pay for their system failing. I have light bulbs that last longer than 2 years!!! And for the price of the system, games, movies and yearly fee they can’t fix their own piece of garbage? I am done with Xbox and I think they will be losing more customers to PlayStation 4 because of this bad business. After this they have lost me as a long time customer and future customer through my children thanks!
