Got communication banned for a day because I messaged someone "I will die unconquered" in Japanese. I figured it was no big deal, since the person obviously false reported me. So I contacted xbox support. The person I was in contact with would repeatedly say "I understand how you feel", but also wouldn't tell me how I violated the xbox terms of service. When she said that I could file a complaint on the report, I tried to, but it wouldn't let me. Then she said that I couldn't do that because I was only banned for a day. She would also avoid the question about how I violated the terms of service with things like "We cannot tell you how you violated the terms of service because we can't look into the messages you sent". Would leave zero stars if I could, I love my xbox, had nothing but good time with it. It's the xbox support that sucks. Edit: I also didn't tell her my username, only what I said. After a while she told me how long I was banned for, which shows that they could obviously look at the messages I had sent and matched it with my account, so they could have told me how I violated my terms of service since they did look into my messages.
