The worst customer service I have ever participated in. My account kept saying incorrect password no matter how many times I reset it, yet I wait for an hour to talk with someone their answer is to reset my password. I tried this three more times and they still tell me to reset my password and ensure it will work this time. I have been with Xbox for 10 years. What is the point in loyalty. I see their customer service reviews online as 1 or 2 stars yet they continue to outsource and provide the same service a simple search engine Q &A can (maybe less).
