Absolutely diabolical customer service. Purchased a game which was extremely glitchy and kept crashing. Followed the troubleshooting advice but couldn’t fix it. After further investigation it turned out that the game in question was well known to perform poorly on series s. Applied for a refund and wad denied. Only had the game for 20 minutes! 🖕you Microsoft you are the most uncaring unhelpful company I have EVER dealt with.