Terrible service. My account was hacked and email changed. I've tried phoning them over and over and filled out a form online twice now. I've still not heard back from them. It's terrible that you can care so little about this sort of thing. My Netflix account was hacked as well at the same time, same thing email and password changed but it only took one phone call for them to fix it.I'm ready to give up leaving myself out of pocket for all the games I've bought because I don't know what else to do but I will sell the xbox and change to PlayStation
