I purchased a rattan coffee table. It arrived from Temu's London warehouse. The glass top was completed smashed. I emailed Temu on several occasions and they never replied. I sent photographs of the shattered table top and asked for a replacement, still nothing. In the end I contacted PayPal to resolve the issue. Temu have replied, advising I need to send the product back to receive my refund. They will not however refund my shipping costs. I have learned my lesson, I will not be buying from Temu again.
