I am honestly beyond frustrated and completely shocked at this point. Two items under Tracking No: JTE300299583146 were collected from my address on June 9, 2025, and now I receive a message from Temu saying the return can’t be processed because the items never reached you? Are you kidding me?The delivery agent picked up the package right from my doorstep. I’ve attached photos showing the items were collected and delivered to your warehouse. So where did it disappear after that? That’s your responsibility—not mine. I did everything by the book: packed the items, waited for pickup, handed them over. And now? I’m sitting here without the products and without my refund.And this isn’t even the first time. Previously, I returned an item and never got the refund of AED 68. Now I’ve lost AED 245.33 again for items that were picked up with confirmation. Don’t even try to come back with excuses like “maybe the item wasn’t packed properly”—because it was, and packed with 10 other items that were received just fine.All 12 items were picked up together. You received most, but somehow the ones with the higher value mysteriously vanished? That’s suspicious, and frankly unacceptable.So now let me be very clear:Total refund due = AED 68 + AED 245.33 = AED 313.33.I want this amount refunded immediately.To make things worse, there’s no proper customer support. No phone number, no working chat, no email ID—just automated replies from an AI bot that’s absolutely useless when it comes to real issues like this. So now I’m writing to every Temu contact I can find, because I’m tired of being ignored.If I don’t receive a proper resolution and refund ASAP, I will escalate this further—publicly. I will share my experience across every social media platform and consumer forum possible, because this is no way to treat a loyal customer. I’ve been shopping regularly with Temu, and I did not expect this kind of behavior.I've attached full proof—pickup confirmation, package photos, item details. Now I expect a clear and immediate response:Where are my returned items?When will my AED 313.33 refund be processed?
