I've been a regular shopper on Temu for about a year now. Satisfied for the most part, BUT you need to be aware that you get what you pay for. The cost of everything is really cheap, and therefore the products you get are really cheap too. As long as you keep that in mind when you shop, you'll enjoy the great selection. I've had a couple returns with them too - although the actual return process is a little cumbersome (and you can't exchange right now - only return) it was free and I did get my money back. The one issue I have is the $5.00 refund you get for "late delivery". You can only claim it on the App and it brings up a list of items to purchase where you can then apply it to. If indeed they want to give me $5.00, just credit it to my account! Overall, I do like shopping on Temu, but very carefully.