Ongoing Twitter messages with Philips accusing me of lying that the guarantee on my Lumea Precision plus is expired. They do not seem to understand the the product may have been on the shelf in Boots for a lot longer. They offered me 20% of a new one but don't seem to understand that all I want is my one repaired under the guarantee as it is a manufacturers fault. They seem to know this as there are plenty of reviews confirming this but they don't want to help. This has been going on for about 6 months now. It's terrible.
