This is my last mail to Philips Customer ServiceDear Customer Support,Thank you for your usual 48hrs reply.I knew this will not going to resolve my ongoing problem, so after my last mail to you,I have bought a New MONITOR on Tuesday.In my view, repair of seven month old monitor should have been authorised at very first instance.I have wasted six weeks without monitor, number of calls, usual 48 hours noreply email, could NOT use my computer, my work has piled up andI can NO longer wait for another 10 to 15 days.SO PLEASE CLOSE THIS CASE, I HAVE ACCEPTED A SMALL(£109) LOSS, BUTI HOPE YOU DO NOT GIVE THIS KIND SERVICE TO OTHER CUSTOMER.Good Bye and Good Luck.Nalin Patel