Bought my mom a “50 tv last April 2023 it stopped working February 2024 and it has the standard 1 year warranty. Found out the tv was discontinued the year it was bought and after doing what we were told sending pictures after pictures of tv and pictures of our proof of purchase which was an electronic purchase they won’t accept the pictures of the receipt said do it on a pc not mobile so I did over and over. This tv was purchased for my mom who had dementia and this is her favourite activity watching game shows but now these people are giving us such a hard time. Fix it or just refund us the money to get her a tv, she’s using a 32” and she’s 83 yrs old her eyesight is not that good so I wish they wouldn’t be this way. Talking to them is useless they’re like robots and don’t know how to answer any questions off script
