I purchased a Philips coffee machine for £300, and within just three months, it became faulty. Despite two repair attempts (which they use a third-party repair centre for), Philips failed to fix it. Their customer service is utterly useless. Now, I’m forced to take the financial hit and buy a DeLonghi espresso machine instead.As a long-time fan of Philips shavers, I’m extremely disappointed. You’ve lost a loyal customer, Philips. What a fantastic way to destroy customer goodwill.
