I had issues with my ambilight TV, I asked for help at the end of April and tried all the actions Phillips advised. These did not work and after alot of back and forth an engineer took the TV away on 3/6/25. It is now 23/6/25 and I have had to chase up repeatedly to find out what is going on. As of yet I still have no confirmation when my TV will be returned. It feels like theft. Do not buy from Phillips!