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Abusive policies of Adobe Photoshop

I pay for a monthly subscription to Adobe Photoshop. Using their generative App I tried to generative a photo of an old-time white lawman from Tombstone AZ in the 1880s for an article I'm writing. I entered a sample photo of a white male lawman in Tombstone. I got an instant popup saying my guidelines were not acceptable. I was not being racist that is what I needed. When I redid the request dropping the white male I instantly received numerous results all of them black males. I need a white male for my article and I am very offended by this type of response from Photoshop. I'm a professional photographer and over the last 25+ years, I've owned or subscribed to every version of Photoshop. I have spent a lot of money with this company, and this is an abuse of my rights to ask for an innocent request for a photo I need for my article. I would suggest to anyone looking for a good photo program to try ON1 Photo Raw 2024, Luminar Neo, or Affinity Photo services as they don't abuse your First Amendment rights of free speech.Adobe's reply is a lie, I can't contact them, I have tried. I was on hold for an agent 2 days ago for 5.5 hours. I signed into my account, and went to help, the system said I was in line to CHAT with an agent. I was in line for 9 hours, and no agent ever connected. Their answer is just their standard lies, they don't care about their customers. We as consumers are fed up with this kind of treatment from software companies.

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Date of experience: Aug 06, 2024