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How To Avoid the Adobe Cancellation Fee

I was about to get stung by the cancellation fee but put my foot down and didn't get charged! There's always a way to not get charged - a "one time exemption" in my case! If, like me you forgot about the 14 day trial...Adobe logs everything and they were able to see that I downloaded the software and then never used it again. This is how I was able to get out of paying the extortionate 50% cancellation fee. Yes that's 50% of the remaining annual balance...for software that is billed monthly. Hope this prevents someone else from being robbed.Top Tip: Don't accept their 3 month free offer. I was strongly advised to accept this offer but I dug in and only managed to come off £16 lighter. Support was fine, handled by the book but don't give in to their tactics. Genuinely shocked by the level of poor reviews, which I also used as evidence against them and their very crafty, very misleading small print, that I definitely did not read!

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Date of experience: Aug 13, 2024