Trying to cancel annual subscription is impossible. I have 2 accounts (1 personal, the other business). So, wanted to close one, it just wont let me get rid of the annual subscription even though with their annual "30Day" renewal cencellation window. These guys are corporate bullies and the company deserves to crash. Their support is disgusting, forced to login to chat for help. As soon as you say you want to cancel, they splash up a technical issues message and say come back after 2-4 hours. Note, ask for help buying stuff and amazingly the technical issues aren't there. My suggestion, DO NOT set up an account with them at all, unprofessional support, do not listen to customers, have no care about the distress they cause or have issue with taking money by stopping account and subscription cancellations. The response below is a joke. Having repeatedly followed that process and attempted to get support on their customer chat several times... I am still stuck with a monthly subscription I can't cancel. There is no cancel button, you are forced to select at least one subscription. Contact chat, they copy paste the same "We are having technical issues, try again in 2 to 4 hours" message. This is corporate theft on a massive scale. Instead on responding with nonsense, deal with the problem, your customers have been complaining about this for years.