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Terrible Support and Impossible to Cancel Subscription!

I’ve been trying to cancel my Adobe subscription multipel times, and it’s been one of the most frustrating experiences ever. I’ve contacted three different agents via chat, but two stopped responding mid-conversation, and the third left the chat without any warning. It feels like Adobe is actively making it as difficult as possible to cancel a subscription, which is incredibly unprofessional.My primary concern is that Adobe will continue to charge my account, and I absolutely refuse to pay any termination fee that I never agreed to. I’m in a difficult financial situation, and this is only adding to my stress and frustration.Adobe, this is completely unacceptable. I need immediate assistance to finalize my cancellation without any additional charges. If you care about your customers at all, I expect someone to address this issue promptly.I strongly warn others against subscribing to Adobe – the support is abysmal, and canceling your subscription seems impossible.

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Date of experience: Sep 09, 2024