macromedia

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Absolutely disgraceful customer…

Absolutely disgraceful customer service. Contacted two agents and kept grit f out on hold for 10 minutes at a time despite the operator saying there was less than a minute waiting time for agents. It’s a clear money making effort to leave you on hold for ages until they disconnect you or you get tired and can’t stay on the phone any longer. Disgraceful. I’ll be calling again and will not stop until I cancel this subscription. I’ve been unable to access my account from the start, my account was never verified as a result, yet money was still taken out of my account. I have never used any of their services yet they are being ridiculous with the refund process. Awful. DO NOT SUBSCRIBE EVER

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Date of experience: Sep 09, 2024