I canceled my stock image plan on Adobe. I was offered another month at no charge. I accepted, but the credits did not show up. I chatted with their AI robot and asked to speak to an agent. I received a call from a woman whose English was not understandable. Finally, she said I didn't have any credits and my plan would renew in 2 months when I would get more credits. Wrong! I asked how come a monthly plan would renew in 2 months and I had not credits this month or last? She had no answer. Customer service is non-existent. No way to file a complaint, so I will have to be satisfied with leaving a one star review for their dishonest tactics and a customer service department that does not offer any customer support.
